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Old 09-09-2009, 04:36 PM   #1 (permalink)
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Default 9-9-09 4:30 PM, Verizon/ATT BIS Down

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Confirmed via phone call to tech support. Supposedly (1) widespread and (2) a RIM issue.
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Old 09-09-2009, 04:40 PM   #2 (permalink)
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Thanks-I just hung up with a Verizon tech and he had no clue how to fix it! I might as well have called Brittany Spears!
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Old 09-09-2009, 04:45 PM   #3 (permalink)
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Seems to be OK now, unless someone forgot to tell Long Island that there was supposed to be an outage.
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Old 09-09-2009, 04:52 PM   #4 (permalink)
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Default At&t Bis - Nj

BIS on AT&T in Northern New Jersey seems to be down. Not receiving emails and unable to sign in to att.blackberry.net

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Old 09-09-2009, 04:56 PM   #5 (permalink)
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Ticket posted:
Quote:
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000011677021

Severity: 2-Medium

Description of Issue: Degradation of RIM BlackBerry BIS service.

Location of Issue: All Regions ;All Markets and surrounding areas

Start Time: Sep 09 2009 12:06 PM PDT

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.

Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible.
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Old 09-09-2009, 04:58 PM   #6 (permalink)
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add Rogers to the list as well...
Since about 3:20 for sure I haven't received any emails....
but got a few on my macmail on my mac

and i can't sign in to my bis on rogers either... sighs
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Old 09-09-2009, 05:09 PM   #7 (permalink)
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And... we're down.
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Old 09-09-2009, 05:13 PM   #8 (permalink)
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Yep, BIS mail is down here... ATT in Birmingham.

BBMessenger is working fine.
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Old 09-09-2009, 05:31 PM   #9 (permalink)
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I am on TMO and I think BIS is down as well.
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Old 09-09-2009, 05:41 PM   #10 (permalink)
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Been down far too long! Unnaceptable, BlackBerry. Should have gone with an iPhone...............
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Old 09-09-2009, 05:42 PM   #11 (permalink)
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Verizon BIS is down in NC. At least my Gmail client still works.
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Old 09-09-2009, 05:51 PM   #12 (permalink)
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Good thing I didn't try to fake half a day at work from the golf course...
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Old 09-09-2009, 06:22 PM   #13 (permalink)
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I have 4 people in my office with no BIS. I haven't received anything since before 12:40pm and the others since 1:30pm. Located in the SF Bay Area
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Old 09-09-2009, 06:50 PM   #14 (permalink)
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It is still down at 4:49 PM MT on AT&T.
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Old 09-09-2009, 07:01 PM   #15 (permalink)
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Down on Sprint as well.
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Old 09-09-2009, 07:10 PM   #16 (permalink)
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Wirelessly posted (Its All About the U!)

Twitter is NOT down yet.
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Old 09-09-2009, 07:15 PM   #17 (permalink)
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Still AWOL in Central PA
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Old 09-09-2009, 07:18 PM   #18 (permalink)
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As JSanders mentioned, BBM seems to be going strong. I've been receiving an email here and there, but nowhere close to the amount that were in the actual inboxes when I checked.

On the plus side, the device is able to connect to BIS through email settings now. It wasn't able to when I checked a few hours ago. Baby steps in the right direction are better than no movement at all I suppose.
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Old 09-09-2009, 07:26 PM   #19 (permalink)
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Add Bell Mobility to the list. I am getting some email, but inconsistant and out of receiving order ugh
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Old 09-09-2009, 07:27 PM   #20 (permalink)
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AT&T is DOWN in Pittsburgh
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