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Thumbs Must Hurt
Posts: 155
Join Date: Aug 2005
Location: SE Pennsylvania
Model: 9530
Carrier: Verizon
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9-9-09 4:30 PM, Verizon/ATT BIS Down -
09-09-2009, 04:36 PM
Confirmed via phone call to tech support. Supposedly (1) widespread and (2) a RIM issue.
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Talking BlackBerry Encyclopedia
Posts: 274
Join Date: Apr 2008
Model: Tour
PIN: N/A
Carrier: Verizon
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09-09-2009, 04:40 PM
Thanks-I just hung up with a Verizon tech and he had no clue how to fix it! I might as well have called Brittany Spears!
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BlackBerry Mensa
Posts: 8,792
Join Date: Jan 2005
Model: 9700
Carrier: ATT
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09-09-2009, 04:45 PM
Seems to be OK now, unless someone forgot to tell Long Island that there was supposed to be an outage.  |
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Thumbs Must Hurt
Posts: 189
Join Date: Jul 2007
Location: NJ
Model: 8900
OS: 4.6.1.231
PIN: N/A
Carrier: AT&T - BES
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At&t Bis - Nj -
09-09-2009, 04:52 PM
BIS on AT&T in Northern New Jersey seems to be down. Not receiving emails and unable to sign in to att.blackberry.net
Bill J
Blackberry not acting right? Pull the Battery!
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BBF Moderator
Posts: 37,869
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-09-2009, 04:56 PM
Ticket posted:
Quote:
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000011677021
Severity: 2-Medium
Description of Issue: Degradation of RIM BlackBerry BIS service.
Location of Issue: All Regions ;All Markets and surrounding areas
Start Time: Sep 09 2009 12:06 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown
Technicians are working towards resolution as quickly as possible.
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Thumbs Must Hurt
Posts: 128
Join Date: Jul 2005
Model: 9000
Carrier: Rogers
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09-09-2009, 04:58 PM
add Rogers to the list as well...
Since about 3:20 for sure I haven't received any emails....
but got a few on my macmail on my mac
and i can't sign in to my bis on rogers either... sighs
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BlackBerry Mensa
Posts: 8,792
Join Date: Jan 2005
Model: 9700
Carrier: ATT
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09-09-2009, 05:09 PM
And... we're down. |
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BBF Moderator
Posts: 37,869
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-09-2009, 05:13 PM
Yep, BIS mail is down here... ATT in Birmingham.
BBMessenger is working fine.
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Talking BlackBerry Encyclopedia
Posts: 203
Join Date: Oct 2005
Location: Los Angeles
Model: 9700
OS: 5.0.0.351
Carrier: T-Mobile
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09-09-2009, 05:31 PM
I am on TMO and I think BIS is down as well.
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Talking BlackBerry Encyclopedia
Posts: 274
Join Date: Apr 2008
Model: Tour
PIN: N/A
Carrier: Verizon
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09-09-2009, 05:41 PM
Been down far too long! Unnaceptable, BlackBerry. Should have gone with an iPhone...............
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Talking BlackBerry Encyclopedia
Posts: 436
Join Date: Nov 2007
Location: Greensboro, NC, U.S.A.
Model: 8530
OS: 5.0.0.337
PIN: N/A
Carrier: Verizon Wireless
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09-09-2009, 05:42 PM
Verizon BIS is down in NC. At least my Gmail client still works. |
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Jul 2008
Location: Mid-Hudson Valley NY
Model: 9000
OS: 4.6.0.304
PIN: occhio
Carrier: ATT
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09-09-2009, 05:51 PM
Good thing I didn't try to fake half a day at work from the golf course... 
"You ever make fun of someone so much, you think you should thank them for all the good times you've had?"
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Thumbs Must Hurt
Posts: 50
Join Date: Oct 2005
Location: SF Bay Area
Model: Storm
OS: 4.4.0.75
Carrier: Verizon
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09-09-2009, 06:22 PM
I have 4 people in my office with no BIS. I haven't received anything since before 12:40pm and the others since 1:30pm. Located in the SF Bay Area
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Thumbs Must Hurt
Posts: 171
Join Date: Oct 2007
Location: Utah
Model: 9000
PIN: N/A
Carrier: AT&T
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09-09-2009, 06:50 PM
It is still down at 4:49 PM MT on AT&T.
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Knows Where the Search Button Is
Posts: 42
Join Date: Aug 2009
Location: New York City
Model: Tour
PIN: Ask!
Carrier: Sprint
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09-09-2009, 07:01 PM
Down on Sprint as well.
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Blackberry Hurricane
Posts: 11,537
Join Date: Jul 2005
Location: Southern Florida
Model: 9630
OS: 5.0.0.230
Carrier: Verizon BIS
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09-09-2009, 07:10 PM
Wirelessly posted (Its All About the U!)
Twitter is NOT down yet.
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New Member
Posts: 5
Join Date: Sep 2009
Location: South Central PA
Model: 8330
OS: 4.3.0.127
PIN: N/A
Carrier: Verizon
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09-09-2009, 07:15 PM
Still AWOL in Central PA
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Talking BlackBerry Encyclopedia
Posts: 307
Join Date: Jul 2008
Location: Mid-Hudson Valley NY
Model: 9000
OS: 4.6.0.304
PIN: occhio
Carrier: ATT
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09-09-2009, 07:18 PM
As JSanders mentioned, BBM seems to be going strong. I've been receiving an email here and there, but nowhere close to the amount that were in the actual inboxes when I checked.
On the plus side, the device is able to connect to BIS through email settings now. It wasn't able to when I checked a few hours ago. Baby steps in the right direction are better than no movement at all I suppose.
"You ever make fun of someone so much, you think you should thank them for all the good times you've had?"
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New Member
Posts: 2
Join Date: Sep 2009
Model: 9630
PIN: N/A
Carrier: Bell Mobility
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09-09-2009, 07:26 PM
Add Bell Mobility to the list. I am getting some email, but inconsistant and out of receiving order ugh
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New Member
Posts: 7
Join Date: Mar 2009
Location: Pittsburgh, PA
Model: 9530
OS: 4.7.0.75
PIN: Shhhhhhhhh
Carrier: AT&T
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09-09-2009, 07:27 PM
AT&T is DOWN in Pittsburgh  |
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Knows Where the Search Button Is
Posts: 31
Join Date: Feb 2006
Model: 8100
Carrier: Cingular
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09-09-2009, 07:35 PM
ATT still down in Harrisburg, PA
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New Member
Posts: 6
Join Date: Sep 2009
Model: 9000
PIN: N/A
Carrier: att
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BB Outage...Again -
09-09-2009, 07:38 PM
Quote:
Originally Posted by thunder33cat
Confirmed via phone call to tech support. Supposedly (1) widespread and (2) a RIM issue.
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Could not get through to ATT tech support via phone or via chat. Confirmed with a VZ user and a Rogers Canada user. Last emails received were at approximately 445PM EST -- Does anybody have word on restoration time? |
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Retired BBF Moderator
Posts: 11,190
Join Date: Oct 2005
Location: Tulip City - MI
Model: 9630
OS: > 4.x
PIN: to beans
Carrier: Sprint
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09-09-2009, 07:42 PM
Just received a bunch of duplicate BIS emails and FB notifications. On Sprint in West Michigan.
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New Member
Posts: 1
Join Date: Sep 2009
Location: Denver
Model: 8310
OS: 4.5.0.110
PIN: N/A
Carrier: AT&T
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09-09-2009, 07:43 PM
Denver - Can get internet, but no email/sms/mms of any kind.
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Thumbs Must Hurt
Posts: 128
Join Date: Jul 2005
Model: 9000
Carrier: Rogers
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09-09-2009, 07:43 PM
i got emails at 3:30 on my macbook still haven't received any of them on my blackberry.
using rogers
Can SMS/Pin/BBM just can't get emails....
there's a message up saying they know it's down and are working on getting it fixed soon. they have no ETA
Last edited by aj21 : 09-09-2009 at 07:45 PM.
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Thumbs Must Hurt
Posts: 87
Join Date: Oct 2005
Location: The Place Where Dreams Come True
Model: 8900
PIN: 24AE9FC0
Carrier: T-Mobile USA
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09-09-2009, 07:54 PM
Down on T-Mobile in Orlando
Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
 BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
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New Member
Posts: 6
Join Date: Sep 2009
Model: 9000
PIN: N/A
Carrier: att
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BB Outage -
09-09-2009, 07:59 PM
Just heard Canada might be coming on line. Still no love here in Vegas.  |
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Thumbs Must Hurt
Posts: 128
Join Date: Jul 2005
Model: 9000
Carrier: Rogers
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09-09-2009, 08:01 PM
just got my emails.... rogers.
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New Member
Posts: 6
Join Date: Sep 2009
Model: 9000
PIN: N/A
Carrier: att
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09-09-2009, 08:05 PM
Canada spoke too soon. Still issues there too. Rogers - Tour
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New Member
Posts: 6
Join Date: Sep 2009
Model: 9000
PIN: N/A
Carrier: att
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09-09-2009, 08:06 PM
I guess we should not be surprised if Canada comes up first, should we? Home of the mothership and all.
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Thumbs Must Hurt
Posts: 171
Join Date: Oct 2007
Location: Utah
Model: 9000
PIN: N/A
Carrier: AT&T
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09-09-2009, 08:13 PM
Very good point wirelesschick they will be our beacon, when they are up we are close. |
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Thumbs Must Hurt
Posts: 91
Join Date: Jul 2009
Location: Painesville OH
Model: 8330
Carrier: Verizon
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09-09-2009, 08:18 PM
Down in North Central Ohio. Got SMS MMS and net, but no push email.
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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09-09-2009, 08:23 PM
Got a boatload of Gmail from earlier today but there is still latency problems across all BIS email accounts (here in Philly).
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Talking BlackBerry Encyclopedia
Posts: 205
Join Date: Apr 2006
Model: 9630
OS: 4.7.1
Carrier: VZW
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09-09-2009, 08:32 PM
I guess it's one of those good days to be on a BES, no issues there.
Still down in NYC on my BIS (and Gmail integration).
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New Member
Posts: 3
Join Date: Sep 2009
Model: 8830
PIN: N/A
Carrier: Sprint
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BES Restored(?) Sprint Chicago -
09-09-2009, 08:33 PM
now getting emails again
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Thumbs Must Hurt
Posts: 152
Join Date: Nov 2007
Location: Philly
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: VZW
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09-09-2009, 08:42 PM
cannot login to BIS
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Thumbs Must Hurt
Posts: 60
Join Date: Jul 2009
Model: 9550
PIN: N/A
Carrier: Verizon
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09-09-2009, 08:50 PM
BIS is down in San Francisco, Verizon. BES is fine. Working great.
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Knows Where the Search Button Is
Posts: 18
Join Date: Sep 2009
Location: Ravena NY
Model: 9630
OS: v4.7.1.61
PIN: N/A
Carrier: verizon
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09-09-2009, 08:57 PM
Unable to Login to Bis here in NY and mail is coming in, but very slow
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Talking BlackBerry Encyclopedia
Posts: 274
Join Date: Apr 2008
Model: Tour
PIN: N/A
Carrier: Verizon
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09-09-2009, 08:58 PM
Must be Obama seizing control of the web/internet as he promised he would do!
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BBF Spam Killer Moderator
Posts: 6,410
Join Date: May 2007
Location: on a sunny beach
Model: 9630
OS: 4.7.1.40
PIN: 11001100
Carrier: Verizon - It's the Network
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09-09-2009, 09:00 PM
No email in my area of Nor Cal from about 1:30 til 5 PDT. I just sent test email from my pc to my vzw.blackberry account and it hasn't come through yet - 5 minutes. It's normally a few seconds.
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