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Old 09-22-2009, 02:29 PM   #21 (permalink)
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can't send or recieve messages Email way behind hardly anything at all.
Did not see the post called Verizon spent 35 minutes with the tech. They called rim. rim first said a small fglitch had occured then after I said there are posts on several forums a tier 2 came on said the issue is all networks and the email and messages should be working right before the end of the day. Once again Rim does not just tell the customers or the companies there is an issue and wastes customers time. Sick of the way Rim handles it's outages.
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Old 09-22-2009, 02:31 PM   #22 (permalink)
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still out in ct.
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Old 09-22-2009, 02:33 PM   #23 (permalink)
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Does BES go through a different network? My BES emails are coming in just fine. None of my BIS accounts are though. Weird.
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Old 09-22-2009, 02:48 PM   #24 (permalink)
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Quote:
Originally Posted by franzey View Post
Does BES go through a different network? My BES emails are coming in just fine. None of my BIS accounts are though. Weird.
Different RIM networks - BES vs BIS
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Old 09-22-2009, 02:50 PM   #25 (permalink)
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Quote:
Originally Posted by franzey View Post
Does BES go through a different network? My BES emails are coming in just fine. None of my BIS accounts are though. Weird.
BES email is via a seperate network that your company owns. this ensures complete security and message delivery. The BIS accts are down for all carriers currently. It is a nationwide outage. No estimated time to resolution posted yet here at ATT BDS
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Old 09-22-2009, 02:56 PM   #26 (permalink)
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I just had a handful of email/facebook notifications come to my device.
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Old 09-22-2009, 03:03 PM   #27 (permalink)
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Nothing so far for Sprint in Puerto Rico
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Old 09-22-2009, 03:07 PM   #28 (permalink)
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BIS seems to be back up (USA, Idaho). Got svce books through, and emails are popping in.
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Old 09-22-2009, 03:08 PM   #29 (permalink)
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Quote:
Originally Posted by bdsguru View Post
BES email is via a seperate network that your company owns. this ensures complete security and message delivery. The BIS accts are down for all carriers currently. It is a nationwide outage. No estimated time to resolution posted yet here at ATT BDS

But still through their servers correct? BES does seem delayed though. At least 2-3 minutes. Usually it is almost instantaneous.
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Old 09-22-2009, 03:19 PM   #30 (permalink)
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BIS operating normally after the backlog of messages were pushed out. Hope its stable again.
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Old 09-22-2009, 03:30 PM   #31 (permalink)
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Quote:
Originally Posted by franzey View Post
But still through their servers correct? BES does seem delayed though. At least 2-3 minutes. Usually it is almost instantaneous.
normal message delivery for a blackberry with BES or BIS is 2-15
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Old 09-22-2009, 05:20 PM   #32 (permalink)
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I'm still receiving nothing since about 10am this morning PST.
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Old 09-22-2009, 05:33 PM   #33 (permalink)
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Quote:
Originally Posted by bdsguru View Post
normal message delivery for a blackberry with BES or BIS is 2-15
Not for me. BES is always instantaneous. BIS with Google nearly so.
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Old 09-22-2009, 06:47 PM   #34 (permalink)
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Verizon Florida....haven't received anything since 1:30. Friend of mine has same carrier same area and has had no problems
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Old 09-22-2009, 08:37 PM   #35 (permalink)
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Anyone back up????????
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Old 09-22-2009, 09:38 PM   #36 (permalink)
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Back up for me...
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Old 09-22-2009, 10:00 PM   #37 (permalink)
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My email was down from about 8:30 AM to 10 AM in Nor Cal, vzw. I've noticed a few slight delays since then, but been getting email steadily.
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Old 09-23-2009, 12:09 AM   #38 (permalink)
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For what it's worth, I'm on BIS / ATT and was down since 8am this morning.

Re-sending service books didn't do the trick for me a few minutes ago, so I deleted the email account from BIS and then re-added it.

I'm now back online...
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Old 09-23-2009, 03:17 AM   #39 (permalink)
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I am still not receiving anything and can't log onto IM or browse the web. Do I need to do anything like a restart or should it come back on it's own when it does?
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Old 09-23-2009, 06:27 AM   #40 (permalink)
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How do you resend service books?
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