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Old 12-17-2009, 10:02 AM   #41 (permalink)
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10a here in Chicago. still down.
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Old 12-17-2009, 10:02 AM   #42 (permalink)
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On AT&T down in Salt Lake City UT
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Old 12-17-2009, 10:04 AM   #43 (permalink)
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...

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Old 12-17-2009, 10:09 AM   #44 (permalink)
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Article on the AP released by RIM.
The Canadian Press: RIM says some customers in North America affected by outage

My T-MO rep had no idea about it either.
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Old 12-17-2009, 10:12 AM   #45 (permalink)
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Just received (@ 10:10am CST) the email that I sent to my tmo.blackberry.net account at 8:55am CST this morning. No other mail coming through yet, though.
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Old 12-17-2009, 10:18 AM   #46 (permalink)
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Quote:
Originally Posted by cmac725 View Post
Confirmed Southeastern Michigan (Detroit and surrounding areas) (T-Mobile) impacted.
What he said for Verizon in Southeast Michigan.
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Old 12-17-2009, 10:21 AM   #47 (permalink)
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Philadelphia AT&T BIS down at 8A Eastern. Emails starting to dribble in as of about 11A Eastern.
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Old 12-17-2009, 10:23 AM   #48 (permalink)
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Quote:
Originally Posted by jasbart View Post
Philadelphia AT&T BIS down at 8A Eastern. Emails starting to dribble in as of about 11A Eastern.
Nothing e-mail wise coming in yet in Western Maryland.
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Old 12-17-2009, 10:24 AM   #49 (permalink)
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Quote:
Originally Posted by phasedarray32 View Post
Why why why ohh WHY does this happen with blackberry? They make how many billions of dollars each year with their devices and services. How could they not have redundancy and high availability? This is the reason I returned my blackberry 6 months ago cause it was so frequent, and 2 days into my service, the same issue.
Oh, please... give me a break.
Nobody can guarantee 100% uptime, regardless of their revenue numbers. It's just impossible.
RIM's uptime percentage is absurdly high and your comments are ridiculous.
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Old 12-17-2009, 10:30 AM   #50 (permalink)
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I am not sure it is as ridiculously high as you might think. If they have 98% uptime (which I suspect they don't) they can only be down for 7 days total in a 365 day year. I am certain I've been without working BIS for at least half that over the past 9 months when all the outages are added up. 98% uptime isn't all that impressive for a massive company.
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Old 12-17-2009, 10:30 AM   #51 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
Oh, please... give me a break.
Nobody can guarantee 100% uptime, regardless of their revenue numbers. It's just impossible.
RIM's uptime percentage is absurdly high and your comments are ridiculous.

Exactly, they have always been there for me and it is very rare they will have these outages.
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Old 12-17-2009, 10:30 AM   #52 (permalink)
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<rant> Oh the humanity! </rant>
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Old 12-17-2009, 10:30 AM   #53 (permalink)
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No email on Verizon in California since last night
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Old 12-17-2009, 10:31 AM   #54 (permalink)
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Still down in NJ Verizon at 11:30 AM
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Old 12-17-2009, 10:32 AM   #55 (permalink)
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BIS email flowing again for me in Boston, MA. Just came back up at about 11:15 EST. AT&T and VZW.
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Old 12-17-2009, 10:32 AM   #56 (permalink)
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BIS still down here in Northern New Jersey. Last emails were received this morning at 6am.

BBM, Browser, and all other data applications are fully functional. I am also able to log into my VZW BIS account online...just no emails are being delivered.
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Old 12-17-2009, 10:32 AM   #57 (permalink)
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Quote:
Originally Posted by franzey View Post
I am not sure it is as ridiculously high as you might think. If they have 98% uptime (which I suspect they don't) they can only be down for 7 days total in a 365 day year. I am certain I've been without working BIS for at least half that over the past 9 months when all the outages are added up. 98% uptime isn't all that impressive for a massive company.
Oh really. Would you be happy to be a Sidekick owner with all your information stored on the Microsoft Danger Servers..only to have all your precious data lost during a routine maintenance... I'd say that BlackBerry BIS is a lot more reliable... know your facts before making such uninformed posts.
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Old 12-17-2009, 10:34 AM   #58 (permalink)
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This is the final straw! I can't take this anymore . I am going back to my RAZR! I have NEVER had an email outage when I used it! RIM needs to take notes from Motorola!
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Old 12-17-2009, 10:35 AM   #59 (permalink)
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Quote:
Originally Posted by Raptor464 View Post
Oh really. Would you be happy to be a Sidekick owner with all your information stored on the Microsoft Danger Servers..only to have all your precious data lost during a routine maintenance... I'd say that BlackBerry BIS is a lot more reliable... know your facts before making such uninformed posts.
What facts did I get incorrect? I wasn't complaining about the outage. They happen. It's a fact of life. I was just talking about what uptime/downtime actually means. For example, Google offers 99.9% uptime or better which is 8 hours of down time a year. It was just a statement.
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Old 12-17-2009, 10:35 AM   #60 (permalink)
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Quote:
Originally Posted by franzey View Post
I am not sure it is as ridiculously high as you might think. If they have 98% uptime (which I suspect they don't) they can only be down for 7 days total in a 365 day year. I am certain I've been without working BIS for at least half that over the past 9 months when all the outages are added up. 98% uptime isn't all that impressive for a massive company.
98% would roughly equate to 168 total hours of downtime.
There's no way in hell there has been 168 hours of outages in the past calendar year.
I suspect the actual uptime number is higher than 98%.
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