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Old 01-17-2010, 08:46 AM   #1 (permalink)
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ok so yesterday my BB stopped working. and it sitll is not working today. i have no email, no calling, no internet, and no apps does anyone know if its just me or if other people are having the same problem. thanks.
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Old 01-17-2010, 09:04 AM   #2 (permalink)
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ok so yesterday my BB stopped working. and it sitll is not working today. i have no email, no calling, no internet, and no apps does anyone know if its just me or if other people are having the same problem. thanks.
It might help if you posted your geographic area, because we know there is no nationwide Tmobile outage or there would many more people asking.

Meanwhile, you might do a powered on battery pull.

or Options > Advanced > HRT > Menu key > Register.

if still nothing, resend your service books from the BIS login account.
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Old 01-17-2010, 09:08 AM   #3 (permalink)
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T-Mobile is working here; follow JSanders instructions please...
Thanks.
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Old 01-17-2010, 09:10 AM   #4 (permalink)
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It might help if you posted your geographic area
You don't know where cracktown is? Sheesh.
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Old 01-17-2010, 09:10 AM   #5 (permalink)
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ok im in western pennsylvania and ok ill try those things
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Old 01-17-2010, 09:24 AM   #6 (permalink)
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and i did the first two and still nothing i do not know how to do the third
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Old 01-17-2010, 11:26 AM   #7 (permalink)
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Blackberry Messenger is spotty here in Chicago. Don't know if it is a TMO problem as I am BBMing with a Sprint friend right now and messages are arriving out of order for both of us.
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Old 01-17-2010, 12:51 PM   #8 (permalink)
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bis - Twitter Search

Seems like it's happening to a good number of people.
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Old 01-17-2010, 01:10 PM   #9 (permalink)
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down too. cant access apps or internet or email.
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Old 01-18-2010, 07:24 PM   #10 (permalink)
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Just for posterity:

Blackberry Goes Down, Again | TmoNews - Unofficial T-Mobile Blog - News, Videos, Articles and more
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Old 01-24-2010, 11:56 AM   #11 (permalink)
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this sunday morning, for a brief period, T-Mo here in the Detroit area, seemed to be down (BIS wasn't connecting)... works fine now... dunno if my device or was a brief network hiccup...
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Old 01-27-2010, 12:34 PM   #12 (permalink)
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Chicago here- 10 out of 50 users affected by what T-Mobile described as a Blackberry Global data services issue.

No contact from these users since midnight 1/27

I have tried all troubleshooting tools on 2 devices which prompted me to contact T-Mobile regarding this
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Old 01-27-2010, 12:44 PM   #13 (permalink)
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T-Mobile fine in NY and NJ. Global doesn't ALWAYS mean Global...
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