Just got off the phone with VZW.
They have a top level trouble ticket for this.
They said they are told around 15 percent of the users are experiencing data outtages, even when they show connected to data network.
I had a similar problem this morning around 9AM, which seemed to resolve itself after I called support.
VZW did not have an ETA for resolution.
__________________ Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger. BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
So just spent another 20 minutes on the phone. T-Mobile had to do a full network reset and finally it's back
__________________ Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger. BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
So, my device is working again on wifi and EDGE. However, my wife's 8900 is still only working on wifi.
I guess what I don't get is why RIM told me there is nothing that can be done on the carrier/user end to fix this, yet some people are calling TMobile and getting fixed.
Rogers just sent me this new outage notice (the last one was resolved at 1:58am Eastern time).
The Rogers Enterprise Service Centre has been advised of the following unplanned maintenance activity
Notification Type: Unplanned (New)
Service Affected: Blackberry
Area Affected: National
Date: Tuesday, March 09, 2010
Start Time: 7:38 AM (EST)
End Date: TBD
End Time: TBD
Estimated Outage Length: TBD
Work Summary: Blackberry subscribers may experience intermittent issues in sending & receiving PIN to PIN messages, using internet browsing or receiving certain service books. The Blackberry Support team is working toward resolution as quickly as possible.
__________________ No longer a BES Admin, but it was fun while it lasted!
I have been having weird issues with date for the last few days.
I have called my provider numerous times (Bell) and they have not been able to resolve.
I have a BB9700 and am only able to get BES email. Voice works fine. I am not getting any of my BIS emails and not able to browse.
Everything works when I connect to a Wi-Fi spot.
They have tried sending me service books (not receiving them), they have tried sending me PINs (not getting them either), battery pulls, reseeting my account at their end, I also got my self removed from BES and re-added...
Good to know that I am not the only one having issues...
same problem on AT&T. only able to send BES e-mails, cannot receive BES e-mails, browse the web, or use any apps that require data. started occurring at around noon EST yesterday.