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Old 03-08-2010, 10:43 PM   #41 (permalink)
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Just got off the phone with VZW.
They have a top level trouble ticket for this.
They said they are told around 15 percent of the users are experiencing data outtages, even when they show connected to data network.
I had a similar problem this morning around 9AM, which seemed to resolve itself after I called support.
VZW did not have an ETA for resolution.
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Old 03-08-2010, 11:19 PM   #42 (permalink)
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Back to WiFi only again. Still no EDGE data.
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Old 03-09-2010, 06:47 AM   #43 (permalink)
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Wirelessly posted

Mine finally came back on this morning.
Also, maybe it's just me but my edge seems to be faster loading pages.
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Old 03-09-2010, 06:55 AM   #44 (permalink)
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Almost time to go buy a Droid. This is really starting to piss me off.
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Old 03-09-2010, 07:16 AM   #45 (permalink)
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I was really hoping to wake up to a phone full of e-mail. Nope, still busted.
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Old 03-09-2010, 08:17 AM   #46 (permalink)
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I'm still down as well. :(
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Old 03-09-2010, 08:23 AM   #47 (permalink)
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I had been fine yesterday and last night, but this morning I am without data EXCEPT when connected to WiFi.

Birmingham, AL, AT&T, BIS
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Old 03-09-2010, 08:28 AM   #48 (permalink)
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Folks -

I've been down since around 10PM last night - no data - no emails - I feel disconnected from the world!

AT&T > DC Metro Area > 9700 Series
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Old 03-09-2010, 08:36 AM   #49 (permalink)
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Side question: Anyone know if I go borrow a friend's Android-based phone, will I get data using my T-Mobile SIM card?
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Old 03-09-2010, 08:46 AM   #50 (permalink)
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So just spent another 20 minutes on the phone. T-Mobile had to do a full network reset and finally it's back
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Old 03-09-2010, 09:07 AM   #51 (permalink)
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I called T-Mobile as well, they had my phone working again inside of five minutes.
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Old 03-09-2010, 09:36 AM   #52 (permalink)
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So, my device is working again on wifi and EDGE. However, my wife's 8900 is still only working on wifi.

I guess what I don't get is why RIM told me there is nothing that can be done on the carrier/user end to fix this, yet some people are calling TMobile and getting fixed.
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Old 03-09-2010, 09:40 AM   #53 (permalink)
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AT&T got me fixed up. Guess I should have called them sooner.
The number they gave me to call was 888-892-9760, if I had anymore issues.
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Old 03-09-2010, 09:48 AM   #54 (permalink)
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Quote:
Originally Posted by JSanders View Post
I had been fine yesterday and last night, but this morning I am without data EXCEPT when connected to WiFi.

Birmingham, AL, AT&T, BIS
Same for me. BES; Stamford, CT; AT&T 9700. My solution: carry my Verizon MiFi card with me. Wifi everywhere on the better network.
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Old 03-09-2010, 10:33 AM   #55 (permalink)
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Rogers just sent me this new outage notice (the last one was resolved at 1:58am Eastern time).

The Rogers Enterprise Service Centre has been advised of the following unplanned maintenance activity

Notification Type: Unplanned (New)
Service Affected: Blackberry
Area Affected: National
Date: Tuesday, March 09, 2010
Start Time: 7:38 AM (EST)
End Date: TBD
End Time: TBD
Estimated Outage Length: TBD

Work Summary: Blackberry subscribers may experience intermittent issues in sending & receiving PIN to PIN messages, using internet browsing or receiving certain service books. The Blackberry Support team is working toward resolution as quickly as possible.
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Old 03-09-2010, 10:36 AM   #56 (permalink)
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I have been having weird issues with date for the last few days.

I have called my provider numerous times (Bell) and they have not been able to resolve.

I have a BB9700 and am only able to get BES email. Voice works fine. I am not getting any of my BIS emails and not able to browse.

Everything works when I connect to a Wi-Fi spot.

They have tried sending me service books (not receiving them), they have tried sending me PINs (not getting them either), battery pulls, reseeting my account at their end, I also got my self removed from BES and re-added...

Good to know that I am not the only one having issues...
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Old 03-09-2010, 10:40 AM   #57 (permalink)
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Just got a boatload of messages delivered.
Hopefully it is working now.
Did they do the BIS upgrade early or what?
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Old 03-09-2010, 10:55 AM   #58 (permalink)
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same problem on AT&T. only able to send BES e-mails, cannot receive BES e-mails, browse the web, or use any apps that require data. started occurring at around noon EST yesterday.
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Old 03-09-2010, 11:17 AM   #59 (permalink)
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Just got a bunch of mail (Bell) and able to use my brower and bbm - let's see how long it lasts for...
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Old 03-09-2010, 12:35 PM   #60 (permalink)
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just call att, then was transferred to rim... everything seems to work now.
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