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Old 05-19-2010, 11:55 AM   #1 (permalink)
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In south central PA and experiencing problems. No BES or BIS mail and no browser. Anybody else experiencing problems? I have reset the handheld twice and no change. Everything was fine an hour or so earlier.
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Old 05-19-2010, 11:59 AM   #2 (permalink)
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Same here. I'm in STL. BES still up but BIS is down.
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Old 05-19-2010, 12:00 PM   #3 (permalink)
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Same thing here in Cincinnati...worked about 30 minutes ago...i sent an email from my Blackberry to myself...took about 5 minutes but i received it on my computer...have yet to get it on my phone
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Old 05-19-2010, 12:03 PM   #4 (permalink)
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BIS down in Nashville, TN
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Old 05-19-2010, 12:05 PM   #5 (permalink)
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I just received a message sent from my BIS account (gmail) to the BES account on my desktop. Message was sent 5-7 minutes ago. Nothing on the handheld. It appears to be erratic in nature...

UPDATE-Just received BES mail, to include test message from G-Mail account. Testing in reverse now (BES to BIS) to see if that has changed.

UPDATE #2-Received message on handheld sent from BES to BIS account in 6 minutes. I am used to faster for gmail. Still no browser. Performing one more reset to see if there is a change...

UPDATE #3-As of 1:48 pm, I have my browser back. Everything appears to be working but sluggish.
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Old 05-27-2010, 04:51 PM   #6 (permalink)
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Wirelessly posted

Quote:
Originally Posted by tecboy
Same thing here in Cincinnati...worked about 30 minutes ago...i sent an email from my Blackberry to myself...took about 5 minutes but i received it on my computer...have yet to get it on my phone
Same here on Verizon in Cincinnati.
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Old 05-27-2010, 06:39 PM   #7 (permalink)
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I haven't received any emails since mid afternoon. VZW in DC.

Data is working fine, otherwise.

-jk
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Old 06-01-2010, 08:36 AM   #8 (permalink)
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I've had a ticket open since Friday. Tech support at Verizon says it is an RIM Service Book issue and that they have no prediction on when it will be resolved.

BES mail works fine, but BIS is down hard. It will forward all unread messages to to your BB when it comes back up.
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