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Old 10-12-2011, 03:26 AM   #1 (permalink)
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Default North America Outage now?

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All my BES servers are kaput. But there seems to be nothing wrong with them, just a bunch of PIPE FULL errors in the router logs. Has the EMEA issue spread to North America now?

Who else is seeing this?
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Old 10-12-2011, 03:46 AM   #2 (permalink)
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Default Re: North America Outage now?

3:46 AM CST, seems to be coming back up now...
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Old 10-12-2011, 06:28 AM   #3 (permalink)
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Default Re: North America Outage now?

Just ancedotally, I had slow Lookups and mail deliveries early this morning. I'm seeing more devices with pending data packets than I would normally expect on my USA BES.
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Old 10-12-2011, 06:44 AM   #4 (permalink)
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Default Re: North America Outage now?

I'm also seeing the issue - 5x more pending data packets than normal, name lookups, email delivery and internal site browsing all very delayed.

All started within the past 4 hours.

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Old 10-12-2011, 06:52 AM   #5 (permalink)
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Default Re: North America Outage now?

Same problem here. Extremely slow. Lookups, email, etc.
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Old 10-12-2011, 07:13 AM   #6 (permalink)
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Default Re: North America Outage now?

Yes, same outage as in EMEA. Now swapping over to USA and Canada. But RIM is working on it:

"BIS and BES message queues are completed by 90% - BISB, BBM and Push APi still disabled."
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Old 10-12-2011, 07:35 AM   #7 (permalink)
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Default Re: North America Outage now?

Same here. Emails seems to be coming through sporadically, but lookups are not working at all. Glad to know it is not the server though.
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Old 10-12-2011, 07:43 AM   #8 (permalink)
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Default Re: North America Outage now?

Same here. BoxTone is showing very very high 'pending' counts for all of our US carriers.

The BES is working fine, processing internal email, but external emails seems to be borking.

I sent a couple of test messages from my personal BIS-only BB to my work account at 7:30am Eastern, and it took an hour to receive 1, and I have not received the other. Also sent an email from my work Outlook and BB to my personal BB and have not yet received them (sent an hour ago).
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Old 10-12-2011, 07:45 AM   #9 (permalink)
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Default Re: North America Outage now?

Yes. No email. No internet.
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Old 10-12-2011, 08:05 AM   #10 (permalink)
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Default Re: North America Outage now?

BES/BIS user here in Atlanta. No email and no BBM but Internet is working.
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Old 10-12-2011, 08:08 AM   #11 (permalink)
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Default Re: North America Outage now?

Same here in DC/Baltimore area- no email but internet is working. Our BES server is fine according to our IT group who have checked it out.
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Old 10-12-2011, 08:15 AM   #12 (permalink)
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Default Re: North America Outage now?

Same here in Central PA. No BIS/BES/BBM. Internet and PIN messages appear to be working at this time.
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Old 10-12-2011, 08:27 AM   #13 (permalink)
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Default Re: North America Outage now?

All data slooooooooooow here in So.Cal

No BIS email...
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Old 10-12-2011, 08:27 AM   #14 (permalink)
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Default Re: North America Outage now?

Confirmed down in Bama, Verizon, no BIS, BBM.
Seemed to have dropped about 6:00 am central
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Old 10-12-2011, 08:29 AM   #15 (permalink)
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Default Re: North America Outage now?

Here in Europe, we have those problems since Monday! So consider yourself lucky you are in the US.
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Old 10-12-2011, 08:31 AM   #16 (permalink)
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Default Re: North America Outage now?

Confirmed on VZW in VT, as well as the missus' Telus in Montreal since 0200 EST - no BIS, no BBM, Internet working.
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Old 10-12-2011, 08:47 AM   #17 (permalink)
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Default Re: North America Outage now?

Quote:
Originally Posted by sparky12 View Post
BES/BIS user here in Atlanta. No email and no BBM but Internet is working.
Same problem here in ATL... Tmobile. Email was slow around 5a but didn't get any of the 7:30a or later emails on bbberry... for BIS or BES.
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Old 10-12-2011, 08:57 AM   #18 (permalink)
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Default Re: North America Outage now?

Nashville is also down
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Old 10-12-2011, 09:04 AM   #19 (permalink)
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Default Re: North America Outage now?

We're having trouble here in Hartford, CT. Mostly Verizon, but a few ATT.
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Old 10-12-2011, 09:11 AM   #20 (permalink)
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Default Re: North America Outage now?

NorthWest Arkansas down...users across US experiencing same issues.
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