Hi, I'm holding a 8320 with OS v18.104.22.168 (Platform 22.214.171.124). I've installed Desktop Manager v4.3. When I connect via USB, the Desktop Manager showed Device Connected, even showed the correct PIN number. BUT, an error message appears: "Failed to connect to the device. Please make sure the device is properly connected and try again." When I launch the Media Manager, my 8320 is not detected at all. ANY HELP WILL BE MOST APPRECIATED, I have been scratching my head for 12 days now...... very painful
. I have also tried v4.2.2, same problem.