BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 01-03-2008, 10:24 AM   #1 (permalink)
New Member
Join Date: Jan 2008
Model: 8703
Carrier: verizon Wireless
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mailbox icons disappeared and mail count decreasing

Please Login to Remove!

Hi hi:

I am a relatively new bb user and I have the 8703e phone. I was connected to 5 active email mailboxes but last night my bb locked up and when I restarted it only 2 maibox icons were left. Further, the counter for the mail began decreasing steadily. I took out the battery to stop it (thinking I had some kind of virus). Now when I start by bb the light goes red, it takes a while to start up (about a minute) and the mail count still decreases constantly, only 2 mailboxes are visible on the screen. I was able to login to the email settings page and the other accounts are still listed.

Has anyone else had this problem?
Old 01-03-2008, 10:44 AM   #2 (permalink)
Crimson Tide Moderator
JSanders's Avatar
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts

Welcome to the Forums.

That is odd... I am assuming you are on BIS? If yours is a corporate provided BB, it likely would be on BES. Where did you go to login the email settings page and see the accounts listed--your VZW carrier BIS site?

I would undertake these measures, first:
How do I resend my service books? - BlackBerryFAQ
and perhaps:
My Email Stopped Arriving - BlackBerryFAQ

A minute to startup after a battery pull is good, quite normal.
Old 01-03-2008, 05:26 PM   #3 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,009
Post Thanks: 28
Thanked 535 Times in 519 Posts

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Welcome to the group, bbnewbee68!

My money is on resending service books being the fix.

Good luck.
- Ira
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

JOHNSON CONTROLS TE-68NT-1N00S Temperature Sensor
JOHNSON CONTROLS MS-FEU1610-0 FIELD EQUIPMENT CONTROLLER  pictureNew Johnson Controls TE-631GV-2 Duct Temperature Sensor 4" Probe 1K Nickel
New Johnson Controls TE-631GV-2 Duct Temperature Sensor 4Johnson Controls VG1241AD+9A4AGA Acuator Valve
Johnson Controls VG1241AD+9A4AGA Acuator Valve pictureJOHNSON CONTROLS TEC2647-4

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.