New Member/New BB User
 

Hey everyone Im Joe from Alaska. im having problems connecting my new BB to desktop manager. tried connecting bluetooth and usb and its not letting me do anything on my computer. Please Help !

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Welcome to the group, Joe.

I don't know what to tell you and can't search very effectively from the wap site. What is your setup? Do you see any error or anything when you try and connect with usb, or does computer just not even see the blackberry?

Welcome to the Forums Joe.

Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Welcome joe

Did you get it working?

Welcome aboard, Joe from Alaska!!

Welcome

welcome to the forums!

Bb
 

I just switched out my BB with AT&T they said it was defective i havent tried anything yet but what it was saying was when i plugged my bb into the usb it wouldnt download the driver and would give the error "data not found" and then would say device was not correctly installed may not work correctly. my computer see's my bb though. just when the driver tries to downloads it never does it right.

that doesnt sound like a device issue more of a computer issue. right click on the my computer icon and go to properties. then go to hardware, then device manager. do you get any USB devices with a yellow flag?

yes
 

yes my RIM composite device has a yellow flag. "the drivers for this device are not installed Code 28"

not a device issue, its a driver issue. try searching for the drivers online. BlackBerry Search Results

that is the knowledge base article

newb
 

how do i do that plz help!

follow that article it should help you through it.

awesome ill try it out and let you know what happend thanks a lot for your help.

yeah definately keep us posted (y)

Tried it and same issue....

that did not update the drivers and you still have the yellow flag?

yea same error message. didnt upgrade

if it didnt help try this BlackBerry Search Results

i have tried this already and it didnt work. sucks i just want my device to work, im going to go try to do this on my bro's computer