BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-24-2010, 10:06 PM   #1 (permalink)
New Member
 
Join Date: Nov 2010
Model: 9700
PIN: N/A
Carrier: T Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default problem with email notification on BB 9700

Please Login to Remove!

Hi there, I'm new using this 9700 type and have problem with its email notification that keep showing red star sign on email envelope where there's no new email at all. How to get rid of it?
Thanks,
Saas9
Posted via BlackBerryForums.com Mobile
Offline  
Old 11-24-2010, 10:30 PM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: May 2005
Location: AZ
Model: 9900
Carrier: ATT
Posts: 1,110
Post Thanks: 0
Thanked 14 Times in 14 Posts
Default Re: problem with email notification on BB 9700

can you do options-->Reconsile and try to hit "U" that will take you to latest unread mesg. and that might clear up the false alert or restart could help
__________________
_____________________________
Never be silent about the things that matter, but what about Democracy? That matters too
Offline  
Old 11-25-2010, 05:18 AM   #3 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,721
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: problem with email notification on BB 9700

Also do a hard reset.... With the power on, remove the battery for at least 30 seconds. For reference you may also want to look at How do I reset my message counter to clear, or zero? - BlackBerryFAQ.

Welcome to the group!
Posted via BlackBerryForums.com Mobile
Online  
Old 11-25-2010, 07:29 AM   #4 (permalink)
New Member
 
Join Date: Nov 2010
Model: 9700
PIN: N/A
Carrier: T Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: problem with email notification on BB 9700

Dear joginder,
I've tried several times and it shows as "no unread message in list".
Posted via BlackBerryForums.com Mobile
Offline  
Old 11-25-2010, 08:25 AM   #5 (permalink)
New Member
 
Join Date: Nov 2010
Model: 9700
PIN: N/A
Carrier: T Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: problem with email notification on BB 9700

Dear aiharknes,
Your suggestion seemed work on my BB, red star has gone now, I haven't received any new email yet as well. Meantime my problem solved Thanks a lot.
Posted via BlackBerryForums.com Mobile
Offline  
Old 11-25-2010, 08:27 AM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,721
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default Re: problem with email notification on BB 9700

Battery pull is THE first troubleshooting step for weird problems.

You can always try alt-right caps-del and see if that fixes the problem. Usually it does, and saves on the hassle of a battery pull.
Posted via BlackBerryForums.com Mobile
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: problem with email notification on BB 9700
Thread Thread Starter Forum Replies Last Post
problem with 9700 bb messenger !! VanGoaL General BlackBerry Discussion 4 01-01-2010 09:57 AM
Exchange/POP email problem wblewett General BlackBerry Discussion 6 10-20-2009 01:51 PM
NEW BB 8900, setting email problem Joey shan General 8900 Series Discussion - Javelin 6 03-29-2009 03:29 AM
8130 BB email address servicenot General 8100 Series Discussion - Pearl 3 04-02-2008 10:06 PM
Prerelease Review: BlackBerrySmart Email Viewer Beta Entropy666 BBF Reviews 4 07-17-2007 09:09 AM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.