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Old 10-04-2006, 02:24 AM   #1 (permalink)
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Please help! Our company has a BES server and I have a user that uses Blackberry. He showed me recently that when he deletes an entry out of outlook the device does not update?

Please assist me as I cannot find any solution. I have recreated the account and re-activated the device but the problem persists...

Thank you!
Fritz
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Old 10-04-2006, 07:56 AM   #2 (permalink)
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Go to Messages->Options->E-Mail Synchronisation. What is the value for "Delete On" and "Wireless Sync"? Is "Delete On" set to "Mailbox & Handheld" and "Wireless Sync" to "On"?

Did you already recycle the BES services or the complete BES?
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