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Old 03-15-2007, 09:10 PM   #1 (permalink)
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I just purchased an 8100 from a local T-Mobile store. The sales guy said I would be able to make calls immediately (I can not) and browse immediately (I can not) but that it would take about 24 hours to transfer my phone number from my last provider (Virgin Mobile.) Once the number was transfered, then I could also receive calls.

So, I am in limbo -- no calling, no browser menu item, no email menu items, no phone book, etc. (Those become available after I register w/ T-Mobile right?)

Unfortunately, I'm leaving on a business trip and don't want to carry 2 cell phones. (In the event the old phone becomes inactive mid-trip.)

What's the typical wait time before T-Mobile allows registration of a transfered number? (I've read both: 24-72 hours, and 3-7 days on their website in different places.)

I guess if it happens, it happens, and if it doesn't, it doesn't. Oh well.

This is a great resource btw, and am glad I found it.

-Celeste
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Old 03-15-2007, 09:16 PM   #2 (permalink)
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Welcome to the forums! Transferring a number can take a day or two...
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Old 03-15-2007, 09:21 PM   #3 (permalink)
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Yes it can but in my experience since WNP wireless number portabilitywas instituted it seldom takes more than a few hours. When dealing with a prepay provider such as Virgin it can take a bit longer. I would think that by Morning you should be fine.

When first instituted it took a few days now generally only a few hours unless there is some technical difficulty. Acct# entered wrong or SSN and the billing addresses should match or they will have to do a lengthier verification so as to not port the wrong number
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Old 03-15-2007, 09:22 PM   #4 (permalink)
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Oh yeah WELCOME to BBF
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Old 03-15-2007, 11:25 PM   #5 (permalink)
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Old 03-16-2007, 08:38 AM   #6 (permalink)
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hrm...closing in on 40 hours now. bummer.

btw: thanks for all the nice welcomes
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Old 03-16-2007, 08:56 AM   #7 (permalink)
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40 hours WOW!!!! I am guessing they are having a problem getting the number from Virgin. Try calling TMO and ask for Port support
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Old 03-16-2007, 11:25 AM   #8 (permalink)
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Old 03-16-2007, 01:51 PM   #9 (permalink)
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the guys at the local store called up the transfer dept and were told that they need my "vkey" (i.e. my virgin mobile account password.) And said that w/ that, it should only take a couple of hours. Glad I called.
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Old 03-16-2007, 02:16 PM   #10 (permalink)
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I know when I ported from VZW to Cingular they needed my VZW account # so that makes sense.
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Old 03-16-2007, 07:12 PM   #11 (permalink)
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Old 03-17-2007, 07:03 PM   #12 (permalink)
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