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1.When the buyer receives the goods, please check whether the goods are in good condition and then sign. If there is any damage, please refuse to sign and contact our company in time. After signing, it means that the goods have been confirmed to be intact and not damaged, and the quality problems occurred afterwards. (such as damage), the store is no longer responsible. Thank you for your support and understanding.
2.Orders processed within0-48 hoursof payment verification.3.We only ship to confirmed addresses. Your address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5.If you have not received your shipment within 21 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6.The Delivery time showed as below is for your reference. We don’t responsible for failure delivery due to wrong shipping address.
CountryDelivery TimeWorking Days (not including holiday)5-78-1112-1415-1920-22Working Days + Saturday + Sunday5-910-1516-2021-2526-30USARate (item arrived)5 .1%50.1%29.6%10.5%4.7%UKRate (item (item (item (item (item (item arrived)3.5%25.0%47.9%12.9%10.7 Terms of salesReturn Policy:
Payment must be received within 3 days from date of sale.
Refunds are not allowed for non-defective products.
Refunds are allowed for defective products if reported and returned within 7 days.
Replacements will only be are allowed for defective products reported and returned within 1 Year.
Please note: Please return the product in good condition. Customers must bear the cost of return shipping
About customs Duty:the buyer should be responsible for the customs clearanceIfNecessary.
response:
Working Hours:
Our Duty TimeChina TimeUSA(pacific time)StartEndStartEndMondayAM 9:00PM 18:00SundayPM 17:00MondayAM 2:OO TuesdayAM 9:00PM AM 9:00PM 9:00PM 18:00Wednesday PM17:00ThursdayAM2:OOFridayAM 9:00PM of DutyFridaySaturdaySundayOut of DutySaturdaySundayWe aim to provide a quick response during working hours. Please allow for a longer response time when contacting us outside working hours. We ask that youdonot leave neutral or negative response without allowing us sufficient opportunity to communicate with you.Thank you for your cooperation.
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