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Poles Apart – Our Store: We like to be Eclectic, Divergent, Collectible and Fun. As such we strive to add new products daily, as they become available. We also carry some more mundane, mainstream and useful items.
Please save our store to your favorites so checking out what's new is an easy and enjoyable task. We are located in Florida, therefore if your order is going to a Florida address we are required to collect Florida sales tax on your purchase.
Talk with us: We love questions about our products. Please never hesitate to reach out. Unless it's the middle of the night (Eastern USA time) we reply very quickly. Otherwise you'll hear back from us first thing in the morning. Our customer service is Top Notch. We strive to take photos that clearly show our items, their condition and describe them to the best of our ability. If you still have any questions just ask. We are always happy to help. We are a small business and firmly believe in the personal touch. If you ever need to, feel free to contact us through messaging as a first avenue of approach, and we will do whatever we can to ensure you are a happy and satisfied customer.
Shipping: We package our items with the utmost care. Fragile and collectible items are handled appropriately and protected. Everything has a tracking number. Smaller and lower value items will ship “First Class”. Heavier and more expensive items will ship with tracking and insurance by the most economical means available. We do not inflate our prices in order to offer you “Free” shipping. All shipping is charged based on your zip code and distance from our Florida location. We will occasionally offer free shipping as a Special Discount on selected items.
Returns: Remember our goal is to provide you with Top Notch Customer Service. If ever you feel there is something amiss please reach out to us directly via the messaging service and we will do whatever is in our power to ensure your satisfaction