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Welcome to our shop we are committed to offering our customers fantastic pricing and exceptional customer service! Look for our value-oriented items in the Fashion & Beauty, Home & Garden, Sports & Fitness, Outdoor & Living, Pets Supplies categories. We are always looking to bring new and innovative items to our catalog, so contact our Customer Service department with any suggestions you may have!
Our Customer Service Department is open 5 days a week (Monday - Friday) from 9:00 am EDT to 5:00 pm EDT to serve you!
For a quick and easy answer to any of your questions you can contact us through the Messaging system using the ask a Question feature on any of our listings or you can call our toll-free helpline .
For mailing purposes or for our local Pick-up option (available on select items), most of our items are located in Atlanta. Visiting is only available from 9am-5pm Monday to Friday strictly by appointment. Please kindly schedule your visiting time advance.
We accept PAYPAL payment only.
Payment is required to be made within 3 days of ordering to avoid a UPI case.
Please be sure to verify you have the correct shipping address on your order PRIOR to making payment.
Most of our orders would be dispatched within 2 business days after receiving payment.Our courier companies delivery items between 2-7 business days depending on the product size and location.
Most of our product could be delivered to 48 states of America (excluding FPO, APO or PO Box addresses). At present, we do not ship outside America, Sorry. We DO NOT ship to PO boxes since our couriers may not provide this services. Unless you need specific PO Box Delivery Service, please contact with our Customer Service Team before you place the order as there may be additional costs.
To avoid any delay or extra cost of your postage, please provide correct physical address and make sure your suburb matches your post code for prompt delivery of your order (your listed address for delivery, not the Paypal address).
Items will only be delivered during the business hours (9am to 5pm on weekdays. Delivery is not available on weekends, public holidays or after business hours).
We reserve the right to charge you for any additional costs incurred in the re-delivery of the item or products indicated in your order confirmation if: (a) There is no person at the delivery address to receive the item or products or no person at the delivery address that is able to sign any consignment note indicating that the item or product has been received; (b) Through no fault of our deliveryman, they are not able to unload or deliver the item or product ordered to the delivery address (such as there being no person to assist if the item or product is large or heavy); or (c) The delivery address is incorrect.
We do offer Expedited shipping options, but due to the variables of weight and distance, please call our Customer Service to obtain a quote.
Local pick up is available for most of our items strictly by appointment. We are not retail shop, so please contact us before placing your order for a pick-up!
All of our items come with a 30-day return policy. During this time any unopened and unused merchandise can be returned at the customer expense for a full refund minus a 20% restocking fee.
We only accept the return for original package. Please make sure the item have NO man-made sabotage.
All products are rigorously tested before leaving the factory, if you receive products damaged or with quality problems, please do not hesitate to inform us with a photo that can be used as evidence.
A Note on Free Shipping:
Some of our items offer free shipping. Please understand that we pay a very real cost to ship these items. Customers returns of items originally purchased with free shipping will be processed and refunded less a 20% restocking fee and shipping costs (forward and return.)
Please refer the above info, thank you.