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Items listed as "Parts or Not Working" have no warranty and may not be returned. Items listed as Used, As-Is may be returned within 30 days, but you will be refunded the purchase price only. You will not be refunded the cost of shipment, to, or from, your location.
All other items are sold with a 30 day warrantyas follows: Items damaged in shipment, non-functional upon arrival, or incorrectly listed-Buyer will receive a full refund of all cost, including return shipping. Where multiple items are in inventory, Seller will offer to replace the item at Buyer's option. The Seller will advise regarding method of return shipping.
Items purchased incorrectly by Buyer. Seller will process a refund for the item, less Seller's original cost of shipment, upon receipt of the item in undamaged, unused, and un-opened sealed bag condition. Please note: Some items have greater value because they are either new, or refurbished, and are still sealed with the original certification from the manufacturer or the refurbisher. In the event that a sealed package is opened, the refund will be discounted to reflect this loss of cleanroom integrity. All return shipping will be at the Buyer's cost.
As you see from our response, we take pride in maintaining a very positive relationship with our buyers. Please contact us immediately if there is an issue with your purchase. We will normally respond within 24 hours to any inquiry, so if you don't get a response, email again! We want your repeat business, and will do our very best to accommodate your needs. We have a strong professional mechanical and process engineering capability in our business andwill do our best toanswer technical questions quickly.
Domestic USA shipping:
Most items up to a weight of 70 lbs, that also do not exceed the girth plus length limit of 79 inches, are quoted in the listing using USPS Priority Mail rates. However, manyheavier items can be shipped for less via FedEx Ground, our preferred shipper.
While the estimate you are receiving with the listing may be for shipping via the USPS, or via UPS, we do reserve the right to select the most advantageous method. If there is a significant decrease in shipping cost from the quote, we will give you a refund. We will also combine shipments to save you shipping costs when we can.
Items weighing in excess of70 lbs, to a domestic residential address will have to be shipped to a FedEx service center for your own pickup. Large items weighing in excess of 150 lbs, shipping to any address, will require shipment via Motor Freight.
We are always willing to ship using your FedEx account if your discounts are better than ours. Once we have your US zip code, we can pull a shipping estimate from FedEx to compare.
For cost and quality of service reasons, we do not ship domestically via UPS.International Shipping: Most items, up to a weight of 70 lbs, thatdo not exceed the girth plus length limit of 79 inches, and cost less than $2,800.00, are quoted in the listing using USPS Priority Mail International rates. All those that exceed those limits are quoted using the UPS calculator for UPS Worldwide Expedited. However, please be aware that we will not ship internationally using UPS. We will only ship using FedEx International Economy or DHL. The rates and service are better. We will only charge you a maximum of the UPS quoted rate. If there is a significant decrease in shipping cost from the quote, we will give you a refund. We will also combine shipments to save you shipping costs when we can. Items weighing in excess of 150 lbs, or that exceed FedEx size limits, will be shipped using DHL Express Economy. We are always willing to ship using your FedEx or DHL account if your discounts are better than ours. Once we have your shipping address, we can pull a shipping estimate from FedEx or DHL to compare.
These products areoccasionally subject to export restrictions under U.S. law. The Bureau of U.S. Census and the Bureau of Industry and Security (BIS) regulate exports through the Export Administration Regulations (EAR). We follow these regulations. In order to comply with export control laws established by the US Department of Commerce and the US Department of State, depending on the item, we may require a written statement defining the ultimate End User, the End Use of each product to be exported and the buyer’s agreement to comply with the Export Administration Regulations (EAR). You will be contacted via email with thenecessary documentsto return to usto allow us to complete your order. We do not ship items to any locations in Country Group E.