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1. We always offer combined shipping discounts for multiple items. Final combined shipping rates will depend on item weight and dimensions.
2. We can send a combined invoice for items purchased within (1) week. If we cannot send a combined invoice, we will still honor our combined shipping discount. These discounts will be reflected on your additional invoice.
3. We ship items within 1 Business Day of receiving cleared payments.
4. We can ship through express or overnight UPS service at buyer's expense. Our daily shipping cut-off time for express shipments is 4:00PM EST
5. We offer Collect Shipping via UPS and FedEx.
6. If the item is to be shipped via Freight, please contact us for a shipping quote. You may also choose to have your shipment picked up by your carrier. We will palletize, strap and shrink-wrap your shipment. We offer a 7 day courtesy holding period for our clients. Orders are subject to cancellation after 7 days.
7. INTERNATIONAL BUYERS: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to offerding or buying.Terms of Sale
1. offer with confidence as we put customer satisfaction as our #1 priority. We pride ourselves on our ability to resolve issues and offer an amazing buying experience to all our customers.
2. All our items are guaranteed to be as pictured in the listing, and in working condition, unless specified otherwise. Our titles and description may contain inaccurate information, so please refer to pictures to determine condition and specifications of an item.
3. NRI is not responsible for technical specifications or fitment/application of a part. Please check with the manufacturer if you need technical information about a part. Please ask all necessary questions prior to purchase.
4. If you receive an item that is dead on arrival, we will refund 100% of your purchase price including shipping costs. We must receive the item back for inspection prior to a refund being issued.
5. If you have an issue or a concern with an item, please contact our Client Relations Department and we will do our best to ensure you remain a satisfied customer.Returns
1. All refund requests must be initiated within 30 Days of Date of Receipt. Transactions outside of 30 Days are not eligible for refunds.
2. We offer Full Refunds for items which are Not as Described or Non Functional. Please refer to the original listing for additional details and terms. Items must be received back for inspection prior to refund.
3. Items sold as "New" or "New (Other)" must be received back in original condition including all packaging with intact factory seals to qualify for a refund. Removing an item from manufacturer's packaging, or tampering with Factory Seals disqualifies the item from a refund.
4. NRI is not responsible for technical specs or fitment/application of a part. Please contact our Client Relations Department for all other return inquires.About NRI
Welcome to NRI Industrial Sales
We strive to offer the industry an economical solution for industrial parts and equipment. We are able to offer unbeatable value on quality products as we are the direct source. We pride ourselves in our continual effort of environmental improvement by keeping hundreds of tons of obsolete parts and equipment out of landfills and scrap piles while being committed to offering it all back to you at supplier pricing.
Why go to a distributor when you can get the same parts fast for a fraction of the cost? We have years of collective and comprehensive knowledge and experience in industrial materials management. This means that we are able to provide the most value and innovation per your dollar spent. We ensure that your satisfaction is guaranteed, always.
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