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Item will be shipped by depending on its handling time after your full payment has been received.
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Notes: We will NOT be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.
As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges. Thanks for your kind understanding.PAYMENT
Only through PayPal.
Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
Please contact us to request a return authorization. Your name, sale number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
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We would like to earn your good response and 5 star DSR rating. Your action will help us offer our milk and bread . If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting yours cores!ABOUT US
Our working time:
Hong Kong time : Monday to Friday 9:00 am to 5:30 pm.
We do not work holidays in Hong Kong.
If you send email to us,In our working hours will be resumed within 48 hours.
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