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We are a husband & wife team who love finding deals and when we can we buy in bulk and pass those deals on. Our merchandise comes from a variety of venues. Items we list may be brand new, overstock, returns, our creations, thrift store finds or used items, all will be listed accordingly - please see our condition guide below for more details.
We strive for excellent customer service, please contact us if you have any issues with your purchase and we will do our best to make it right.
- The K&R Sales TeamUSED-A+ Samsung Wireless Phone SIP IP VoIP SMT-W5120-Black
Please ask for any additional information or photos.This was demo/display phone - little to no actual use. Comes in original box with unopened earphone.
NWT/NIB - New With Tags or New in Box/Original Packaging.
Used-A+ - Like New Condition showing minimal signs of wear or use, new without tags or an open box items. All items have been inventoried and if possible they have been tested to confirm in full working condition.
Used-A - Very Good Condition showing low signs of wear or use.
Used-B - Good Condition showing normal signs of wear or use.
Used-C - Acceptable Condition showing high signs of wear and/or defects noted.Return Policy
Returns are accepted within 30 days of purchase. It is our policy to replace or repair defective or incorrect shipment of merchandise, if possible.
All returns must be received in the same condition as they were received.
All returns refunds are subject to a 15% restocking fee and any shipping costs paid will also be deducted from the refund. If the item is defective and/or replacement is not available, we will process a refund not subject to restocking fees.
If your return is approved, we will initiate a refund to your PayPal account (or original method of payment).Customer Satisfaction
Your satisfaction is very important to us. If you are not pleased with your purchase or any part of the transaction please contact us to discuss the problem via .
We aim to please and will do our very best to resolve any issue.Payments
PayPal is the only payment option we offer for sales.
If payment is not received within 5 business days, we may relist the item and open and unpaid item case with .Shipping
We will combine shipping on multiple items. is set up to do this but it doesn't always calculate correctly, so request an invoice if you think the combined shipping is not correct.
Most items can be shipped standard shipping if requested, but I don't make it standard on all items because we have to enter dimensions of the box to do so.
If you want an item shipped standard or first class (must be less than 13 oz for first class), please send a message and we will update the sale with the weight and dimensions for standard shipping to be available.
Items may be shipped USPS, UPS or FedEx. Usually, under 5 lbs will be shipped USPS and over 5 lbs FedEx SmartPost.
We always try to make the least expensive shipping option available, but please ask if you think it can be shipped for less.
If you require expedited shipping, please contact us to arrange.
FREE Local Pickup is always an option, but items must be paid for online. For local pickup please contact before paying to prevent items being shipped.