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Who's in what city, and with what celular provider?
I'm curious to see what service is like in different places. A lot of clients are considering getting blackberrys, and it would be nice to have an idea of what other users are finding in terms of service.
Plus this will help us get to know each other a bit better :) So: Where are you located? Which celular provider are you with? What blackberry are you using? In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) I'll start Located in Toronto, Ontario, Canada (Just north of the city actually, in the suburbs) I'm with Telus on the MIKE iDEN network. Service so far is incredible. I have yet to find a place where my phone does not work. This includes underground parking garages and inside my basement appartment! |
San Jose, California area
Nextel, using BB7520. With SQE 28-35 at home (tower about .3 miles away from home) and at work, Nextel coverage is great where I need it most. Other than that, it's fairly solid in the Bay Area. Out of the providers here, I'd rank it tied in third with SPCS, behind Verizon and Cingular. |
Foley, Alabama (30 miles north of the Gulf of Mexico)
Nextel is my carrier (currently carrying a Boost Tattoo i860 unlocked for nextel service) BB7520 will be here wednesday via FedEx Never had a problem with my nextel service in my area so far and hope to have as good of service with my new blackberry |
Richmond/Washington DC for a few weeks then Chicago for a few weeks, I alternate back and forth for my occupation.
I have a BlackBerry 7290 on Cingular. Cingular just plain sucks, that's the end of my statement on my carrier. |
Where are you located?
Brighton UK Which celular provider are you with? Vodafone What blackberry are you using? I had a 7100v up until 3 weeks ago, now I have the 7290 In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) 7100: I had 4 units over 6 months. Vodafone were pretty bad with support for this unit, especially as the first units seemed to have lots of problems. Shops and call centres didn't know anything about the 7100. Lots of dropped calls, lots of network errors, but this was probably down to the hardware and not the actuall network. 7290: Havent had any dropped calls, reception is very good and I've only lost my GPRS connection a couple of times. |
Greenville, South Carolina USA
I'm on Verizon CDMA with a 7250. So far the service has been great. |
Fort Myers, Florida
I'm using Nextel 7250 The service is great. Very happy with my Blackberry. |
In Winter Garden, Florida (30 Minutes west of Orlando)
BB7510, love it With Nextel, love their service overall. Only one problem with them in FIVE years. They lost a payment, but they kept my service on until it was resolved. |
Annapolis MD - Baltimore/Washington
7520 w/ Nextel Coverage is great...very few dead spots |
Orlando, FL
Nextel 7520 Service with the BB far exceedw what any newer Nextel phone can provide.... |
Atlanta Ga
Nextel 7520 A few glitches but no major problems I am very very happy with Nextel Wouldnt go anywhere else.. |
Toronto, ON - Canada on the Robbers I mean Rogers Wireless network. Unfortunately the only GSM carrier with Blackberry's and a dedicated BB support dept. the CDMA carrier in Toronto offer a slim BB selection and the support is well awful.
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I'm in Dallas, Texas (The Lone Star State, Big Tex, Hot Dogs, Apple Pies, okay, you get the picture)
I have a 7290 w/Cingular Wireless and I've heard many complaints about them, yet luckily, I haven't had any problems... |
NYC (mostly Brooklyn and Queens)
T-Mobile Don't have the phone service on my 7230, but always in gprs mode and no real dead spots. Jason in NYC |
Champaign, IL (home of the Fighting Illini).
Blackberry 7100t on T-Mobile Never had any coverage issues. I travel from Champaign to Atlanta by car and find very few dead spots on the trip. |
Raleigh, NC
Blackberry 7290 Cingular Orange Minor issues that were resolved quickly by CS No dropped calls BB unlimited plan 49.00 59.00 for 850 mins rollover/nights/weekends 10.00 for 1000 sms's |
Where are you located?
US, The Poconos Pennsylvania (PA) Which celular provider are you with? Nextel What blackberry are you using? 7520 In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) Service in the poconos at one point was ZERO. Moving from NY, it was hard to deal with and yet i still kept my service. In 2002, Nextel emerged some towers and IIRC all towers were up by late 2003. Service is spotty in the more mountain and valley areas (obviously), but overall the service is great .. and has improved greatly. i know all of the drop zones and they are in some odd areas, but regardless it isnt as bad as many dropped calls i experience in NJ and NY; i dont know why.. |
Where are you located?
SE Michigan, about 30-40 mins out of Detroit Which celular provider are you with? T-Mobile What blackberry are you using? 7100t In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) Quality is very high. Hardly ever drop calls and my receptions rarely goes past 85. |
Where?
Also SE Michigan, near Howell, which is between Detroit and Lansing. Which provider? Nextel - County phone and the DC is a neccesity Which BB? 7520 Quality of service? Great. We've been with Nextel for over 5 years and it's getting better. There are a few "dead" spots, but not too bad. We have trouble in the office because of the building structure but will have a BDA installed shortly that will take care of both the Nextel phones and our 800 mhz radios which also have problems with signals. |
Dallas
T-Mobile Service has been outstanding. |
Smithville, Ontario
Rogers 7290 & 6280, depending on what I am doing... Mad Seeg all the time... can see the Rogers tower from my backyard... less than a kilometer away. |
Verizon. Tampa, Fl. Service has been great so far. I had Alltel, but they did not offer the blackberry to the "general" public and their customer service was horrible. Been with verizon for about two weeks, and I LOVE the blackberry!
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I'm in the Tampa bay metro. Currently using a 7100t with Tmobile. Service is excelent, no drop calls, no outtage.
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Kansas City MO is the nearest large city. Live in Blue Springs MO just east of KCMO.
Nextel Service is AWESOME just about anywhere in the city and around home. Blackberry 7520 is what I am using. |
Decatur, Alabama
Nextel BB 7520 Service is great, few dead spots but getting better |
Salt Lake City, UT
Nextel 7520 Great coverage everywhere. |
Mississauga/Toronto/Milton, Ontario
BB 7100r, Rogers Dead spots near the airport and along portions of the 407 - drop calls about once every 2-3 days. On a positive note - seems to have better coverage inside more buildings than competition. |
Sacramento Valley, California
EarthLink 7250 Strong coverage including very rural areas, good customer service |
Mississauga/Toronto/Milton, Ontario
BB 7100r, Rogers Dead spots near the airport and along portions of the 407 - drop calls about once every 2-3 days. On a positive note - seems to have better coverage inside more buildings than competition. |
Where:
I live in Glendale Arizona USA, I work in Phoenix. (They're right next to each other, just like Scottsdale, Mesa, Tempe, etc.) From the Census in 2000, Phoenix is the sixth largest city in the U.S., by population; city with the second largest population growth in the 1990s (332,062 people); at 474.9 square miles, Phoenix is the fifth largest U.S. city, in terms of land area. (epodunk.com) Service: 7290 - Cingular Orange Coverage: I get pretty decent coverage everywhere I wander down here. From what I understand Cingular is pretty new to the Phoenix market. I do know when I'm down in Scottsdale my coverage is spotty and I frequently spend time in gprs instead of GPRS. As an aside, I originally purchased this BB when I lived in a suburb of Cincinnati, Ohio. Also Cingular Orange, and the coverage and service was excellent. |
Atlanta, GA
Verizon Wireless with a 7250 QOS is excellent. Very very few dropped calls or dead service areas. |
Raleigh, NC
7250- Alltel Service is great so far |
Atlanta, GA
With cingular orange, 49 unlimited blackberry plan Service is HORRIBLE! Customer service is HORRIBLE. Have co-workers with Verizon that are much happier. I keep getting told by Cingular that my unlimited blackberry plan does not cover TCP/IP traffic and I need the laptop plan of $79.95. Stay away from cingular, Verizon or Tmobile is a much better choice for Atlanta. Dewm |
With cingular orange, 49 unlimited blackberry plan
Service is HORRIBLE! Customer service is HORRIBLE. I second that! |
Im in Roseville, Ca.
Im using a BB 7290. Im with AT&T. |
Frankfurt/Main, Germany with Vodafone BB7230.
Didnīt have any places without Service... |
Staten Island, NY
BB 7520 Coverage is pretty good, but my home is a "dead spot", which is OK because I have a land line and a cable modem. I was on a 47 minute cell phone call the other day, on the 7520 (which I believe holds the signal better than any other Nextel phone I have ever owned, i730, i90, i1000) that started from downtown Manhatten, through the Battery tunnel, accross Brooklyn, over the Verrazanno bridge and halfway accross Staten Island. |
Copenhagen / Denmark
TDC Mobile (first and only carrier so far) No dropouts that i noticed 7290 |
San Diego,ca
Bb 7230 T-mob Voice Plan...$29.99/300 Min Mo. Data Plan...$19.99/mo...unlimited Extremely Happy With Bb T-mob Needs To Address Some Replacement Issues . Only Issue Was When It Took 11 Days To Replace My Bb From T-mob...they Could And Must Improve On This. |
Burbank, CA
Nextel *churp* *churp* BB 7520 Great coverage in my area... but I just don't know why it doesn't work in my bedroom :( That only means.. it wants me to behave in my bedroom.. BUMMER! no naughty churping here.. hehehe. .just kidding |
Chicago, Il Usa.
Tmobile |
Wow!
All I can say is WOW - It's only been one day, and 40 people have replied to this thread! I wasn't expecting anywhere near this level of response.
There's a surprising number of nextel users on here it seems. And from the replies so far, it seems like they have great service in the states. I know the iDEN service i'm on here in Toronto combined with the blackberry is fabulous - the best of any cell phone company I've seen, so it's good to know that the quality level continues in the US as well. mikealdo: That 47 minute phone call you're describing is insane. I've had longer calls while driving through city traffic and on the highway, but nothing like the tunnel. Finch: you should checkout Telus's MIKE 7510 or 7520. The few times I've had to call customer service, they've quickly transfered me to the "data department" who were very knowledgable about blackberrys. They had multiple units there with different setups, and can try out anything necessary WITH you still on the phone. Makes it great for problem solving. Thanks for all your input, and keep the replies coming! It's definately generating some good info for me, and hopefully others will find it useful too. I still find it incredible how many of you have replied so far :smile: |
Topeka, KS -- 7290 on T-Mobile
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Eau Claire, WI
7520 on Nextel w/ BES GREAT SERVICE! |
(y) T MOBILE 1,000 Unlimited Night & Weekends 39.99, Unlimited Text/Instant Messages 9.99 and Blackberry Internet/Email, Insurance 3.99: $74.00 + tax I'm in Tucson, Az. (y)
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Birmingham, AL
Verizon BB 7250 So far, so good...no problems. |
NYC
Nextel BB 7520 service is awesome! Swishahouse - is that for Nextel sevice? that's a good contract... |
Lake Worth, FL (15 minutes south of West Palm Beach)
Nextel Using a BB 7520 Have been using Nextel for two years. Occasional dropped calls due to some dead spots. Overall, pleased with the service. Was outstanding during the two hurricanes, last year, as the direct connect was the only way I could stay in contact with my family. |
Quote:
Raleigh, NC Cingular BB 7100g We (law firm where I work) use a Good server for all of our BB 957's and we just installed BES 4.x. We are testing my 7100g, a 7290, and an older 957. So far we like the BES better than the Good. BES gives us a ton of options that the Good server did not. |
Lakeland, Florida - Halfway between Orlando and Tampa (I travel all over the S.E.)
Nextel 7520 A few dead spots here and there, but overall the service is OK. They need to improve the dead spots. FOr the most part, the service works, just wish they would work on those spots. We had a major problem here during the hurricanes, as many of the Nextel towers here were affected by the loss of electrical and has generator issues. Its one of the reasons our local sherriff's office changed over service to Verizon. |
Baltimore, MD
7520 on Nextel Coverage is decent, unless you go in an office building. I also hate the ticking Nextels cause on speakers, as well as the monitor flicker. My i830 did this as well. |
middletown, de
7250 Verizon coverage...hey all i have to say is "VERIZON" new to this bb thing but i needed to go with something do2 no broadband in middletown yet. hopefully will be able to use as a modem soon. |
Wow, another guy from Delaware :-)
I'm from Newark, DE using TMobile 7100t, working great for me. |
Lincoln, Nebraska
On Cingular (used to be ATT here) 7100g works great. Much better than the Kyocera Palm Phone. |
Clifton, New Jersey
Cingular 7280 My service has always been good. Only drops over the Williamsburg Bridge. I've been luck so far I guess. |
Auckland, New Zealand
Vodafone NZ 7290 No troubles with coverage. Vodafone can drag their feet sometimes though. Previously had a 7230 with O2 in the UK whilst living in Norway???? That had good coverage tooooooo. |
i live/work in both Philadelphia & New York City. Have the 7100t from T-Mobile and never have any problems!
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Toronto, ON Canada, Rogers, 7100r.
Coverage is great, but their constant billing foulups are driving me insane. |
Where are you located?
Delafield, WI (20 Miles West of Milwaukee) Which celular provider are you with? T-Mobile What blackberry are you using? I have a 7100T In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) Coverage is NASTY here. I can't drive 20 miles without loosing a call, reception is sparse. Can't make a call from my LR and I don't have a land Line, I have the dreaded reboot problem. When the contract is up here I come Verizon and a new Samsung i730. The 7100t is an adequate PDA but as a phone it sucks. |
Egham, UK
7100 on Vodafone (currently on Rogers 'cos I'm in Canada) Reasonably good service. |
Quote:
Raleigh NC as well, Nextel 7520 Great coverage in my area, although the 7520 with a brand new SIM ran really slow, and would hang up all the time. I popped in an older SIM (7510) and everything works perfectly. we currently use BES, and are testing GoodLink (are you guys going through MobilityIT?) I personally like the BES/Blackberry better myself. I am demoing a Sprint PPC6600 Windows Device with GoodLink and I can't stand it. |
Locations and coverage
we have several clients all over .. here's the breakdown that we noticed
NY - Verizon - great coverage in the city and on the trains Atlanta GA - T-mobile work fine Ohio - T-mobile works fine Seattle WA - T-mobile Flordia - T-mobile Outside the U.S - T-mobile without a doubt! (y) Overall if you're looking to save money T-mobile have the best prices with perhaps some calls drop .. not many. T-mobile customer service is GREAT! - They've recently won awards for this - check out the stats online Verizon has a pretty nifty network that really get the job done especially in NY they have no comptetion there besides maybe Nextel (not bad). ( I hear there customer service isn't that great) Cingular I expect big things once their network transformation is complete. Nexel is pretty nifty... specfically the two way (they've got all carriers bet on the feature) Devices: #1 - As of now 7290 is the leader. #2 - As of now 7100t - even though this device I would say isn't for your everday email typing friend it's a sure shot for sleekness and mobility. The speakerphone is what really gives this device an advantage over the 7290. #3 7230 - By default because of the color display. I'm open to share as much info as possible with this group. If anyone has any question feel free to ask. |
A nice addition to this thread would have been a poll with just the carriers to see the comparision of the different carriers on the forum.
Cingular Verizon Telus Nextel and so on and so on. Maybe on the next one. |
Nextel and the Blackberry just keep getting better
I am in Bigrapids Mi. which is in roughly the center of the state. I have Nextel for service and it is really good. I am using a 7520.
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Quote:
Good point Dawg, but it wouldn't have given me the details I was originally looking for. I wanted to know about quality with what devices in addition to which carrier. We can always start another thread with a poll if people are interested. To everyone else: I'm still amazed by the response this thread has had. It's been extremely helpful for me, and I hope everyone has gotten something out of it too. It's a great compiliation of carrier/device combos that either work or don't work - Invaluable info for anyone thinking of switching carriers or jumping on the blackberry bandwagon. Lets keep the responses coming, since the more info available the better the picture becomes on an ongoing basis |
I know that the poll wouldnt have given the results you were looking for, you could have posted that underneath the poll let them post what phone and city then. just would have been cool to see what service is used most with out having to scroll through each post.
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Ventura California (travels between Ventura and Orange County)
Nextel Blackberry 7520 Awesome service, havent had any problems at all |
Saint John, New Brunswick.
Aliant (Bell). BB 7250 as well as 7750s and 6750s on our BES server. All work well and have great coverage here in the Maritimes with Aliant. |
Livermore, CA (Bay Area)
Cingular 7290 Surprisingly good. Had issues with Verizon signal at my home so I switched. |
I am in the DC/MD AREA
NEXTEL BLACKBERRY 7520 Service has been great so far..Yesterday i experienced alot of drop calls |
Southshore of Montreal
BB 7250 1X Bell No coverage problems. ------------------------- Almost everywhere in Quebec BB 6280 and 7280 (GPRS) Rogers Lack of coverage when in minor cities |
BB Coverage in MN and WI
In the Twin Cities (Minneapolis/St Paul) area in Minnesota.
BB 7510 Nextel service Coverage is ok to poor. In the metro area is fine. But if you go outside the metro, coverage is bad. Either calls drop or zero coverage. |
Columbus, Ohio
Nextel with a 7520 Service is great except for a couple deadspots in my building. Love the Blackberry. Only had it for 2 weeks now and i am not sure how i got along without it before. |
Colorado Springs, Colorado USA
Nextel 7520 |
New Orleans
Nextel 7520 |
I'm in North Carolina using Verizon Wireless and have a BlackBerry 7250. I love the device itself and my coverage is great. There are certain areas where I know coverage is not the greatest but that comes with any carrier.
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Inglewood, CA
Nextel 7520 And yes, I am addicted! Service wise, I upgraded from a i95 which had horrible service and my service is a lot better with my BB. Don't know why this is but it is what it is! And friday will be my 2 week anni!! |
I am in a rural area north of Tampa, Florida. I have a 7520 BB running on the Nextel network.
I LOVE the BB. Nextel service is really getting bad in the last 6 months. A lot of problems trying to call people, DC people, etc. The data stuff seems to work fine, but their phone network in this area is overloaded. |
Memphis Tennessee
T-mobile BB PIN 201a9639 |
I am in Cleveland, Ohio with Verizon. My 7250 will arrive tomorrow, so I cant comment too much on that, but my Verizon cell service has been excellent through the whole area. Ive never had a problem except in my office at work, but its a concrete room 3 stories underground. If I go out in the hall, im fine.
Ill give more info when my BB arrives. Russ |
Denver, Co
TMO 7290 |
Bloomington, MN
Verizon BB 7250 Plantronics V710 & Jabra 250 |
Saginaw Michigan
Nextel bb7520 had no issues love it |
Washington DC
BB 7290 with Cingular. I'm happy with the service. I switched from Verizon because I want to be able to send and receive emails outside the US. |
Downers Grove, Illinois (SW 'Burb of Chicago)
Nextel BB 7510 With a 7520 on it's way I've been a BlackBerry user since January-ish. My 'Berry has blown ANY Nextel phone I have had out of the water. If start to get a choppy call I just raise the antenna and it's fine. With any phone (i600,i60,i90,i95cl,i730,i830) I wouldn't be able to make a call in my house, let alone the basement. With the BlackBerry I perfect service upstairs, and sporatic service downstairs. Once you go BlackBerry, You never go back. |
I'm in Richmond, Virginia using a Sprint PCS (Red network) Blackberry 7250. Network coverage is awesome and sound quality is very good. One interesting tidbit: Sprint's PRL's prefer analog roaming in some areas, but since this phone is digital-only it will seek a digital signal in those places (unless forbidden by the PRL), so quality of voice service can be considered better on a Blackberry than another Sprint PCS device.
Data is very responsive, and though only available on Sprint's native network (Red side) that in itself covers a lot of ground. All around good experience. |
NYC
Nextel 7520, 7510-backup Been with Nextel since March '03, been happy so far except for that one rainy night i contemplated giving it all up and going back to a "regular phone"....but i snapped out of it.....LOL wont give up this phone until something better comes out which might not be for a lil while.... |
Sierra Vista, AZ (damn near in Mexico)
T-Mobile 7290 Coverage is great outside. Inside of any building I'm lucky to get 1 bar. For example at work I get full 5 bars. Inside I usally go between 1 bar and no coverage. T Mo seems to be this way everywhere I've been. Pretty good service outside and terrible inside. Even in philly my coverage was spotty in the gallery mall downstairs. Same in NY, on the subways it sucked and at street level it was great. |
Pueblo, Colorado
BlackBerry 7250 Verizon Wireless I have had no problems with my device whatsoever. I've been a Verizon customer for some time. |
Baltimore, Maryland
7230 T-Mobile Serivce is good. Customer Service is excellent. |
Charlottetown, Prince Edward Island, Canada
7100r / 7280 / 7290 (primarily the 7290 for personal use, rest for admin/testing etc) service provider is Rogers, coverage is excellent in Charlottetown, drops as you head to the north shore, gone completely when I turn into my house. Rogers tech support is erratic - it's been great or useless, nothing in between! |
Chiswick, London, UK
7100v (Vodafone UK) for personal/work use 7100v (BES Vodafone) / 7100x (O2 Internet Mail) for testing/client support Running on BES 4.0 on Exchange in house Excellent coverage on Vodafone just about anywhere, even in basement flats and multi-story car parks. |
Where are you located?
San Francisco Which celular provider are you with? T-Mobile What blackberry are you using? 7100T In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) after being on sprint and nextel, with all the hills, ect. here in the city, I would rate the service, Good |
Frankfort, Kentucky
7290 Cingular Good coverage most all of the time. Have difficulty at some camping spots on the river or in the woods. |
Where are you located? - Kingston, Ontario
Which celular provider are you with? Telus - BES What blackberry are you using? 7520 In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) Excellent so far. Occasionally dropped calls as you travel west on the 401 toward T.O and on the 417 north to Ottawa. Worse when travelling by train! |
Well, I have two stories. I was with T-Mobile and just recently switched to Verizon. So....
I live in Chicago. T-Mobile 7100t $39.99 1000 mins w/ n&w $19.99 unlimited BB Outstanding Service. T-Mobile is one of the best. Great call quality and the BB service is very good too. GPRS is a little slow but. Coverage is not as all inclusive as Cingular or Verizon but where they have coverage it is generally great. Verizon $79.99 450 min n/w and IN calling and unlimited BB BB 7250 Signal isn't as strong all over in Chicago like T-Mobile (apparently T-Mobile is #1 in Chicago) but call quality is great and coverage is solid. Data speeds over 1xRTT is considerably and noticably fast tham GPRS on T-Mobile. I switched to Verizon mainly for national coverage and better penetration in buildings. But I do want to make clear that T-Mobile is an outstanding carrier with great service and CS. To be honest, I'm almost sad to leave T-Mobile but there data just wasn't up to par and I'm not sure where their roadmap for data is going. |
Where are you located?
Lake Villa, IL (just S of WI state line) Which celular provider are you with? Nextel What blackberry are you using? 7520 In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) Phone service compares with regular cell phone - mostly good. Very few drops but some bad areas. Data seems reliable, but slow. I don't have anything to compare it to except DSL & a regular PC. |
Charlotte, NC
7250 Verizon |
Rochester, NY
7100t t-mobile |
Where are you located?
Atlanta, GA (Well, not exactly, but close enough.) Which celular provider are you with? T-Mobile (since 6/05) What blackberry are you using? 7100t In brief, how's the quality of their service? (ie: dropped calls, reception, network errors, etc) No dropped calls, no network errors. Reception OK (no real complaints). |
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