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-   -   Trouble Downloading Firmware (http://www.blackberryforums.com/showthread.php?t=257217)

SmoothOperator 01-24-2012 02:40 PM

Trouble Downloading Firmware
 
I need some help, guys. I have spent the past few days trying to download the latest leaked version (.205), but I cannot find the icon to where I downloaded the .exe file to. At first I thought I merely lost track to where I downloaded it to, so I downloaded it again. The second time I was absolutely sure where I downloaded to, but after downloading the file is again missing. I tried it this morning and for the third time the file is missing.

This is probably more of a Windows issue instead of a Blackberry OS issue. I am running on old Windows XP and had no issues downloading the most recent leaked version (.190). I download each version to Computer > Program Files > Research In Motion > Blackberry > 9900. Presently I have the past two .exe files from previous versions (.190 most recent), and I merely tried to download the most recent .205 leaked version to that folder and for thee times the file downloads fully, but there is no .205 program for me to execute and start the updating process. It downloads but disappears.

Any of you guys have this problem, and does anyone here have a fix to this downloading problem?
Posted via BlackBerryForums.com Mobile

jsconyers 01-24-2012 03:15 PM

Re: Trouble Downloading Firmware
 
What browser do you use? FireFox, by default, puts downloaded items into My Documents > Downloads.

SmoothOperator 01-24-2012 03:41 PM

Quote:

Originally Posted by jsconyers (Post 1764772)
What browser do you use? FireFox, by default, puts downloaded items into My Documents > Downloads.

I am using MS Internet Explorer.
Posted via BlackBerryForums.com Mobile

jsconyers 01-24-2012 03:44 PM

Re: Trouble Downloading Firmware
 
Have you done a search of your C: drive on your PC for the file?

SmoothOperator 01-24-2012 03:55 PM

Re: Trouble Downloading Firmware
 
The entire C: drive? It will take forever, but I will give it a try.

jsconyers 01-24-2012 03:58 PM

Re: Trouble Downloading Firmware
 
Shouldn't take too long...

Click Start > Search > Files or Folders
Select All Files or Folders
Put 7.1.0.205
And select your C drive.

Let it scan to find your file.

SmoothOperator 01-24-2012 04:01 PM

Re: Trouble Downloading Firmware
 
I just copied and pasted the exact downloading name into the search option and it checked the entire C: drive and found nothing. Huh? Maybe I will try downloading it with Firefox instead of Internet Explorer. I do not know why the sucker disappears every time I download it.

SmoothOperator 01-24-2012 04:53 PM

Re: Trouble Downloading Firmware
 
I tried the Firefox approach and I find in the Downloads folder that the file downloaded in the most recent link is a torrent file. Perhaps this is the reason why I cannot download it with Internet Explorer?

ZombieBerry 01-24-2012 05:39 PM

Re: Trouble Downloading Firmware
 
You would need a Torrent client like uTorrent or Bittorrent.

You can also use the dropbox link in the thread. That is the actual file, not a torrent file, which again, can only be opened with a client.

yahjoogooleh 01-24-2012 05:47 PM

Re: Trouble Downloading Firmware
 
Do you have any type of antivirus like norton or mcafee? I've read that sometimes those antivirus programs would block downloading OS's.
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-24-2012 06:07 PM

Re: Trouble Downloading Firmware
 
Now where did you read that nonsense?

yahjoogooleh 01-24-2012 06:40 PM

Re: Trouble Downloading Firmware
 
Haha you don't want to know.. :)
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-24-2012 06:47 PM

Re: Trouble Downloading Firmware
 
Oh boy...
Then why did you post it?

yahjoogooleh 01-24-2012 06:54 PM

Re: Trouble Downloading Firmware
 
Haha because I thought maybe it was true?? :/
Posted via BlackBerryForums.com Mobile

stevew 01-24-2012 07:26 PM

Re: Trouble Downloading Firmware
 
haha - not likely. The OP has misplaced the file is all...

ZombieBerry 01-24-2012 08:20 PM

Re: Trouble Downloading Firmware
 
No, he just kept downloading a torrent link. Didn't have a client. He went to the wrong link.

yahjoogooleh 01-24-2012 08:22 PM

Re: Trouble Downloading Firmware
 
Ooh I see I hope everything works out!!
Posted via BlackBerryForums.com Mobile

SmoothOperator 01-24-2012 09:20 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by stevew (Post 1764800)
haha - not likely. The OP has misplaced the file is all...

Dude, I am absolutely, positively 100% sure that I have not misplaced the file. When you download for the third time, you make sure that the location is correct. Furthermore, when you do a search of the C: drive and find nothing, there is something wrong.

All I know is that the file is downloaded to a temporary file and upon completion is copied to its determined location. However, I cannot locate the damn bugger even after specifying its destination folder. Ugh!

ZombieBerry 01-24-2012 09:27 PM

Re: Trouble Downloading Firmware
 
You are saying you that you downloaded http://dl.dropbox.com/u/30033427/990...A7.1.0.205.exe <----That file three times and can't find it? Uhmmm how did you download a 245+ MB file in 3 seconds?

lovescakemix 01-25-2012 01:22 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by yahjoogooleh (Post 1764789)
Do you have any type of antivirus like norton or mcafee? I've read that sometimes those antivirus programs would block downloading OS's.
Posted via BlackBerryForums.com Mobile

ummm thats not nonsense, it actually happen to me. using norton 360 2012 norton scanned the .205 file and removed it. everytime i downloaded it. had to turn off nortons for the download file to stay and complete the install

http://img827.imageshack.us/img827/2418/13518670.jpg.

ZombieBerry 01-25-2012 01:51 PM

Re: Trouble Downloading Firmware
 
It is nonsense. Most, if not all Anti-Virus software will advise you that the file you are attempting to download may be harmful. Do you want to do it anyways.

After the file has been downloaded and you open it, you will get another warning. This file...blah blah blah....usually get the option to open in some type of sandbox environment or cancel the pending action(s) Files get tagged by various AV software all the time. Also, I notice from your post that you got a big honking notification about that file.

There is no way you can download a 245MB file and have it just disappear into the ether.

NJBlackBerry 01-25-2012 01:56 PM

Re: Trouble Downloading Firmware
 
Pebkac

SmoothOperator 01-25-2012 02:10 PM

Re: Trouble Downloading Firmware
 
OK, guys, I have downloaded and installed BitTorrent. However, I do not know how to use it since I have never downloaded a torrent file before. Seems a bit complicated to me, and I wonder why download through torrent client and not through the usual way.

jsconyers 01-25-2012 02:21 PM

Re: Trouble Downloading Firmware
 
You're doing something wrong. I just clicked the link in post 19 and it downloaded fine without any issue.

yahjoogooleh 01-25-2012 02:21 PM

Re: Trouble Downloading Firmware
 
Bittorent is pretty easy to use after you install it just find a torrent file that has what you're looking for and voila! It downloads like normal and then install.
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-25-2012 02:47 PM

Re: Trouble Downloading Firmware
 
Oh my. Using a Torrent when the EXE is right there is post #19. Downloading now.

Torrents are a wonderful place to test your Anti Virus program.

lovescakemix 01-25-2012 06:03 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by ZombieBerry (Post 1764917)
It is nonsense. Most, if not all Anti-Virus software will advise you that the file you are attempting to download may be harmful. Do you want to do it anyways.

After the file has been downloaded and you open it, you will get another warning. This file...blah blah blah....usually get the option to open in some type of sandbox environment or cancel the pending action(s) Files get tagged by various AV software all the time. Also, I notice from your post that you got a big honking notification about that file.

There is no way you can download a 245MB file and have it just disappear into the ether.

i didnt get any notification. but im not an idiot and been doing this for a long time, norton scanned and removed the file silently without any notification. i had to open nortons to see what i showed you. I downloaded it like any other file and told google chrome to keep it. when the file was done i opened it on the bottom of chrome like always but instead of opening it said the file was removed. im just saying that nortons removed the file by itself, without any dialogs i could of prevented it from happening. and if someone doesnt know anything about computers it could confuse them, thinking it was placed in the wrong folder.

stevew 01-25-2012 11:08 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by lovescakemix (Post 1764909)
ummm thats not nonsense, it actually happen to me. using norton 360 2012 norton scanned the .205 file and removed it. everytime i downloaded it. had to turn off nortons for the download file to stay and complete the install

http://img827.imageshack.us/img827/2418/13518670.jpg.

Norton sucks as well...crap product - poopy bloatware. Most A/V products are a complete pile of dogshit. I use a Fortigate firewall with Fortiguard services that block viruses/ and do web/e-mail filtering at the firewall level. Not a cheap solution, but much more effective than local AV software. I hate what AV software does to an OS...really butchers performance badly. Then, I also use a MAC...and never really worry about viruses much --

I run VM4 with Windows Ultimate 64 bit in it...only for the few apps that need Windows and have no MAC equivalent.

SmoothOperator 01-26-2012 10:55 AM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by NJBlackBerry (Post 1764933)
Oh my. Using a Torrent when the EXE is right there is post #19. Downloading now.

Dude, I tried that link at least twice and it takes me nearly an hour to download it on a basic DSL connection. After downloading my computer copies from the temporary file to my specific destination folder which I am absolutely certain, yet opening that folder I see no icon. There is something wrong here. If I cannot resolve this matter, at least I have .190, which works fine for me.

jsconyers 01-26-2012 11:05 AM

Re: Trouble Downloading Firmware
 
Something is wrong. Can you try on another PC? I downloaded from post 19 with no issue. File showed up in my downloads folder.

SmoothOperator 01-26-2012 12:45 PM

Re: Trouble Downloading Firmware
 
Aha, I just noticed the reason why: Norton removed it. I did not notice it earlier because the pop-up window on the lower right was not there when I saw it. I think that I may have just came back too late before the window disappeared.

OK, so now the next step: how do I enable Norton to accept this download?

jsconyers 01-26-2012 12:47 PM

Re: Trouble Downloading Firmware
 
Disable Norton > Download File > Enable Norton

SmoothOperator 01-26-2012 01:31 PM

Re: Trouble Downloading Firmware
 
You mean have Windows not start it? How do I do that? I suppose I click Start > Control Panel, and the rest I'm not sure.

jsconyers 01-26-2012 01:33 PM

Re: Trouble Downloading Firmware
 
I don't use Norton, but you should be able to right-click on the Norton icon in your system tray and select Disable.

yahjoogooleh 01-26-2012 01:58 PM

Re: Trouble Downloading Firmware
 
Told you hit that thanks button man!!!haha :p
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-26-2012 02:41 PM

Re: Trouble Downloading Firmware
 
Google "False Positive"
Wow.

jsconyers 01-26-2012 02:45 PM

Re: Trouble Downloading Firmware
 
I'll even help you out

False Positive

yahjoogooleh 01-26-2012 03:03 PM

Re: Trouble Downloading Firmware
 
I know it throws one but Norton still blocks it or whatever.
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-26-2012 03:04 PM

Re: Trouble Downloading Firmware
 
Here you go - Symantec Security Response - What is a false positive?

yahjoogooleh 01-26-2012 03:07 PM

Quote:

Originally Posted by jsconyers (Post 1765092)
I'll even help you out

False Positive

Hey, how did you do that? That was pretty cool how it typed it and everything!
Posted via BlackBerryForums.com Mobile

jsconyers 01-26-2012 03:10 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by yahjoogooleh (Post 1765095)
Hey, how did you do that? That was pretty cool how it typed it and everything!
Posted via BlackBerryForums.com Mobile

I would tell you, but it would probably get blocked by Norton ;-)

ZombieBerry 01-26-2012 03:32 PM

Re: Trouble Downloading Firmware
 
Let me google that for you

SmoothOperator 01-26-2012 04:12 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by jsconyers (Post 1765071)
I don't use Norton, but you should be able to right-click on the Norton icon in your system tray and select Disable.

Thanks, dude, but it doesn't work because now when I click the link on Post #19 in this thread, Windows asks me if I want to Open, Save or Run. I select Save and intead of asking me to which file I should send it to, I no longer have that option and the previous prompts disappear. I re-enabled Norton and now instead of restoring my option to at least select a destination folder (which will end up disappearing again), I now lost that option. So now what, guys?

ZombieBerry 01-26-2012 04:20 PM

Re: Trouble Downloading Firmware
 
From Symantec - Who will be your next stop if you cannot figure out how your AV program works.

In rare cases where a legitimate file has been misidentified and subsequently quarantined, your computer may behave abnormally or you may find that one or more applications no longer function as expected. In such rare situations, you should open the Quarantine in your Symantec antivirus product. From here, you may review the list of all files detected as Suspicious, and, if you identify a potential misidentification, restore the file from quarantine and allow it to run normally.

-Double-click on the SAV shield icon in your Notification Area (lower right-hand corner of screen).
-From the View menu choose Quarantine .
-Select the file you want to delete.
-To select all files, click on the first file. Scroll to the end of the Quarantined files list. Hold down the SHIFT key and click on the last file.
-Click the Delete button in the toolbar (looks like a red x).
-In the take action dialog box, click Start Delete .
-When status has changed to succeeded click Close button.
-If more documents appear in the list, repeat steps 3 - 6 until finished.
-When done, click Close . Click Exit to exit SAV.

jsconyers 01-26-2012 04:22 PM

Re: Trouble Downloading Firmware
 
http://4.bp.blogspot.com/-u1XNp7iuUQ...cepalm+cat.jpg

I am not sure what's going wrong, or where, but let's try disabling Norton and downloading via FireFox. It should go directly to the downloads folder as stated previously.

penguin3107 01-26-2012 04:38 PM

Re: Trouble Downloading Firmware
 
If there's this much trouble just getting the file downloaded... I can't wait to see the thread for the actual handheld update.

stevew 01-26-2012 06:20 PM

Re: Trouble Downloading Firmware
 
Let me google that for you

stevew 01-26-2012 06:21 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by yahjoogooleh (Post 1765095)
Hey, how did you do that? That was pretty cool how it typed it and everything!
Posted via BlackBerryForums.com Mobile

Let me google that for you

yahjoogooleh 01-26-2012 09:01 PM

Quote:

Originally Posted by jsconyers (Post 1765096)
I would tell you, but it would probably get blocked by Norton ;-)

Hahahahah oh man... I am rollin' as I read this hahah oh man touche'!!!
Posted via BlackBerryForums.com Mobile

yahjoogooleh 01-26-2012 09:03 PM

Quote:

Originally Posted by stevew (Post 1765120)

Oooh I just clicked the link I see now. Thanks pretty nifty tool!
Posted via BlackBerryForums.com Mobile

stevew 01-26-2012 10:08 PM

Re: Trouble Downloading Firmware
 
But you have to pay for it...not so nifty then -LOL

yahjoogooleh 01-27-2012 11:26 AM

Re: Trouble Downloading Firmware
 
Oh dang you're right lost all cool factor points :(
Posted via BlackBerryForums.com Mobile

NJBlackBerry 01-27-2012 11:52 AM

Re: Trouble Downloading Firmware
 
Wow

yahjoogooleh 01-27-2012 06:27 PM

Re: Trouble Downloading Firmware
 
Pow?
Posted via BlackBerryForums.com Mobile

knottyrope 02-02-2012 03:51 PM

Re: Trouble Downloading Firmware
 
Odd, Symantec Endpoint protection had no issue when I downloaded it.

stevew 02-02-2012 05:35 PM

Re: Trouble Downloading Firmware
 
The error may lie between the chair and the keyboard...and you have probably heard that before - being an IT guy. LOL

yahjoogooleh 02-02-2012 06:17 PM

Re: Trouble Downloading Firmware
 
Come on man!!!
Posted via BlackBerryForums.com Mobile

NJBlackBerry 02-02-2012 06:27 PM

Re: Trouble Downloading Firmware
 
Truth hurts. Don't go away mad...

yahjoogooleh 02-02-2012 11:53 PM

Re: Trouble Downloading Firmware
 
Haha really man?? :(
Posted via BlackBerryForums.com Mobile

stevew 02-03-2012 02:47 PM

Re: Trouble Downloading Firmware
 
It happens all the time and is certainly possible!

knottyrope 02-06-2012 04:12 PM

Re: Trouble Downloading Firmware
 
Quote:

Originally Posted by stevew (Post 1766026)
The error may lie between the chair and the keyboard...and you have probably heard that before - being an IT guy. LOL

PEBKAC

stevew 02-06-2012 10:00 PM

Re: Trouble Downloading Firmware
 
I thought I knew all the urban web slang until you pointed this one out to me - LOL


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