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-   BES Admin Corner (http://www.blackberryforums.com/forumdisplay.php?f=21)
-   -   CallHelper.exe error (http://www.blackberryforums.com/showthread.php?t=189848)

nigelm 05-13-2009 07:46 AM
CallHelper.exe error
 
CalHelper.exe, version 4.1.6.45, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0002c873.


The above error appears in my BES Application logs. Its doesn't appear to affect anything but could do with some suggestions to fix the error.

(y)

nigelm 05-14-2009 08:27 AM
Is Anybody home :)

stuwhite 05-14-2009 09:14 AM
With me this was caused by DEP on my W2K3 BES blocking the exe by defaulting to blocking all but named exceptions. I set DEP to on for "essential Windows programs and services only" and all was good. But I also had cal sync issues while that was happening so it could be something different with you.

nigelm 05-14-2009 09:39 AM
Thanks Stu

can you elaborate? Wots DEP?

Thanks
N

stuwhite 05-14-2009 09:50 AM
Quote:
Originally Posted by nigelm (Post 1382955)
Thanks Stu

can you elaborate? Wots DEP?

Thanks
N
Go and Google "Data Execution Prevention". If you aren't the Windows sysadmin for your org you should talk to him/her before doing this on the BES.

nigelm 05-14-2009 09:57 AM
Thats not very helpful - information sharing is the key to success! I thought this site was setup to share infor???

I am the sysadmin for the org, the buck stops with me.

I'll research elsewhere if I can't ge help on here..:?

Thanks anyway :x

stuwhite 05-14-2009 10:08 AM
As per usual, you would rather have us give you the info than search. If you "research" by typing what I said into Google, you will have the answers. I told you the possible issue and what it's called. Why should I type out all the steps when a quick Google will take you to the MS KB with the info?

If you can't be bothered, that's not my fault. There is no point in this site duplicating info posted on the vendor's site verbatim.

nigelm 05-14-2009 10:17 AM
Quote:
Originally Posted by stuwhite (Post 1382973)
As per usual, you would rather have us give you the info than search. If you "research" by typing what I said into Google, you will have the answers. I told you the possible issue and what it's called. Why should I type out all the steps when a quick Google will take you to the MS KB with the info?

If you can't be bothered, that's not my fault. There is no point in this site duplicating info posted on the vendor's site verbatim.
charmed, I'm sure. Thats exctly right, I would rather get the answers that have to research myself, wots worng with that?! here me thinking thats what this site was for.

From what I can see theres no point in you pretending to know what your talking about when you don't.

Unify or die indeed - bit of a hypocrytical statement dont you think.

stuwhite 05-14-2009 10:22 AM
Quote:
Originally Posted by nigelm (Post 1382984)
charmed, I'm sure. Thats exctly right, I would rather get the answers that have to research myself, wots worng with that?! here me thinking thats what this site was for.
Well you and I obviously have different views on that. I would have thought that someone explaining the basics then telling you what to search for was acceptable. If you expect me to write out all the info you can plainly see on the MS page, our expectations of the site are quite different. Maybe someone else has enough time to duplicate what MS say to save you spending the 3 mins searching, I don't.

Quote:
Originally Posted by nigelm (Post 1382984)
From what I can see theres no point in you pretending to know what your talking about when you don't.
Please explain yourself. I not only know what DEP is, I know how to use Google to get more info on it if required. If you are claiming I don't know what it is, you need to post some evidence to support your claim.

Quote:
Originally Posted by nigelm (Post 1382984)
Unify or die indeed - bit of a hypocrytical statement dont you think.
No, not at all.

juwaack68 05-14-2009 10:31 AM
What a fun thread.

stuwhite 05-14-2009 10:33 AM
Quote:
Originally Posted by juwaack68 (Post 1382992)
What a fun thread.
You know me mate, all about the fun 8-).

nigelm 05-14-2009 10:37 AM
Quote:
Originally Posted by stuwhite (Post 1382988)
Well you and I obviously have different views on that. I would have thought that someone explaining the basics then telling you what to search for was acceptable. If you expect me to write out all the info you can plainly see on the MS page, our expectations of the site are quite different. Maybe someone else has enough time to duplicate what MS say to save you spending the 3 mins searching, I don't.


Please explain yourself. I not only know what DEP is, I know how to use Google to get more info on it if required. If you are claimming I don't know what it is, you need to post some evidence to support your claim.


No, not at all.

I'm claiming you don't know what the problem is that I am having, its easy to guess at what you think it might be, but I dont see how that helps. I'm an Infrastructure Architect so I have reasearchers working for me, they find outt what I need to know. Why are you pretending to be a helpfull BB Admin when all you do is search a problem and post your finding, my 7 yr old could do that.

I don't need to post any evidence as its clear your a fraud, you should take a leaf out of knotty ropes book, he's always happy to help.

don't worry i've found a Blackberry website that helps..

juwaack68 05-14-2009 10:39 AM
Whoa, nigelm, you are way out of line.

This site is run and used by people who volunteer their time in helping others. Not a single person here is paid except for the owner (not even the Moderators).

Stu offered his knowledge of this subject with what caused the error for HIM. If you are not willing to do a little Google searching yourself, then nobody here can help you.

If you want a difinitive answer, get T-Support and call RIM yourself.

stuwhite 05-14-2009 10:41 AM
Quote:
Originally Posted by nigelm (Post 1382996)
I'm claiming you don't know what the problem is that I am having, its easy to guess at what you think it might be, but I dont see how that helps. I'm an Infrastructure Architect so I have reasearchers working for me, they find outt what I need to know. Why are you pretending to be a helpfull BB Admin when all you do is search a problem and post your finding, my 7 yr old could do that.

I don't need to post any evidence as its clear your a fraud, you should take a leaf out of knotty ropes book, he's always happy to help.

don't worry i've found a Blackberry website that helps..
You are a funy guy. An "Infrastructure Architect" who doesn't know what DEP is, nice. You need to learn some manners my friend. And you wondered why no-one answered you after 24 hours....

juwaack68 05-14-2009 10:42 AM
By the way, Stu, I missed you at WES :-(

stuwhite 05-14-2009 10:43 AM
Quote:
Originally Posted by juwaack68 (Post 1382998)
Whoa, nigelm, you are way out of line.

This site is run and used by people who volunteer their time in helping others. Not a single person here is paid except for the owner (not even the Moderators).

Stu offered his knowledge of this subject with what caused the error for HIM. If you are not willing to do a little Google searching yourself, then nobody here can help you.

If you want a difinitive answer, get T-Support and call RIM yourself.
Nicely put juwaack68, thanks. Glad to see someone understood what I posted 8-).

stuwhite 05-14-2009 10:44 AM
Quote:
Originally Posted by juwaack68 (Post 1383000)
By the way, Stu, I missed you at WES :-(
Yeah missed you too mate! I was close to going but got to spend the week in South Africa instead, so wasn't a total loss 8-).

jsconyers 05-14-2009 10:55 AM
All I have to say is a little appreciation goes a long way. Stu has helped you on multiple occasions. Check your other threads. He is not here to hold your hand or spoon feed you. He pointed you in the right direction, what more do you want him to do, your job for you?

knottyrope 05-14-2009 10:56 AM
Here is a leaf, just for you Nigel

http://www.blackberryforums.com/bes-...-you-real.html

nigelm 05-14-2009 11:00 AM
Quote:
Originally Posted by juwaack68 (Post 1382998)
Whoa, nigelm, you are way out of line.

This site is run and used by people who volunteer their time in helping others. Not a single person here is paid except for the owner (not even the Moderators).

Stu offered his knowledge of this subject with what caused the error for HIM. If you are not willing to do a little Google searching yourself, then nobody here can help you.

If you want a difinitive answer, get T-Support and call RIM yourself.

Way out of line? in YOUR opinion!

helping others? Debateable!

Knowlege? hmmm I beg to differ!

Google is where my researchers start looking, I don't have time to google I'm afraid, I'm too busy with real work.

Like I said to Stu, I've found a helpfull BB site so enough time wasted here Thanks.

I really don't have time for childish 'wannabe' admins

delete my account - bye


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