uncaught exception error
Im trying to edit a document with documents to go but everytime i open the attachment with the edit option it says "uncaught exception: permission denied" and closes. I can view the document but i really need to figure out how to edit them
any help would be great help thanks |
hi, open the logs using ALT+L,G,L,G. There, you may find some useful info.
Are you using registered version of docs to go? |
Im not using the registered version.
What kind of info am i looking for in the logs? thanks |
try to recreate the problem, immediately after that goto logs, an exception will be there.. something like:
Uncaught exception: *some text here and in next feew lines* copy and paste that here.. i am sure someone will be able to help you out. hey, does the unregistered version lets you edit your files? pls double check. |
Quote:
Any serious errors in those logs are in Bold. I assume your using Word To Go? Have you uninstalled and reinstalled Docs To Go? Or do a check for updates make sure you running the latest version. Also is their anything special about this document? (Password Protection/External Link/etc?) |
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