9550 reboots
 

My Blackberry 9550 will reboot when I push on the back.

I removed the back and when I gently push on the battery it reboots.

With the back on I can tap the phone gently on the desk and it will reboot.

Any suggestions please.

Tom McKinney

Re: 9550 reboots
 

clean the contacts with an eraser
some in the past put a piece of paper to increase the pressure on the contacts

Re: 9550 reboots
 

The contacts are spring loaded to make contact and unless as Knottyrope indicates they are dirty they should not fail to make contact.

Another thought, If the phone is kept in a rear pocket like many people do, I would replace the battery also just in case it is damaged. Videos on the internet show the potential of fire when they are crushed. A lot of people sit on the phone and can cause damage.

Re: 9550 reboots
 

Wrong ! Checking the battery or even replacing the battery in the phone will not cause any contacts to be lost.

Re: 9550 reboots
 

Replace the battery. I'm sure that contacts will not be lost!