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-   -   BES Problems (http://www.blackberryforums.com/showthread.php?t=181011)

whitmer51 03-13-2009 09:46 AM
BES Problems
 
I am running SBS 2003 with BES 4.1.4.3, and 2 of the users are having trouble sending emails from their blackberrys. As I look in the app event log I have tons and tons of errors that look like this:

SCS::PerformDBHealthCheck: GetStyleSheetFromDB failed

Any ideas would be greatly appreciated!

Thanks!

knottyrope 03-13-2009 09:53 AM
need more info from MAGT logs located near here

C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs

whitmer51 03-13-2009 10:46 AM
Log looks like this:

UTF-8 encoded
[30000] (03/13 09:50:25.206):{0x1DA0} Current Date: 2009/03/13
[30000] (03/13 09:50:25.206):{0x1DA0} [DIAG] EVENT=Thread_report, THREADID=0x1DA0, THREADNAME="DebugLogger"
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBMgr\Server\SMBbbmgrw32.exe
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Current Process logged on as: RMHC\administrator, Start Time: Mar 13 2009 09:50:25, Uptime (seconds): 0
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Current Process id: 9960
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Computer Host Name: SERVER1, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 2
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (03/13 09:50:25.206):{0x1DA0} [ENV] Processor Name String: Genuine Intel(R) CPU 2160 @ 1.80GHz
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Number of Processors: 2
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] 79 percent of memory in use.
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Total size of physical memory: 2096404 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Size of physical memory available: 422548 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Size of the committed memory limit: 6133720 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Size of available memory to commit: 4450280 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2035172 KB
[30000] (03/13 09:50:25.221):{0x1DA0} [ENV] Total HD bytes: 248987418112, Total free bytes = 214463367168
[30000] (03/13 09:50:25.331):{0x1DA0} [ENV] System up time: 20 days 18 hrs 29 mins 35 secs
[30000] (03/13 09:50:25.331):{0x1DA0} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (03/13 09:50:25.331):{0x1DA0} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (03/13 09:50:25.331):{0x1DA0} [ENV] Local machine IP Address = 192.168.1.5
[30000] (03/13 09:50:25.331):{0x1DA0} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (03/13 09:50:25.346):{0x1DA0} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (03/13 09:50:25.346):{0x1DA0} [ENV] MDAC version: 2.82.3959.0
[30000] (03/13 09:50:25.377):{0x1DA0} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: System
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: smss.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: csrss.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: winlogon.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: services.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: lsass.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ccSetMgr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ccEvtMgr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: SPBBCSvc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: spoolsv.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: msdtc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: mainserv.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: AuaObm.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BBAttachServer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: AuaObmJW.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: DBConsistency.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BESAlert.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dsm_sa_eventmgr32.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dsm_sa_datamgr32.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: DefWatch.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dfssvc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dns.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: pds.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: AgentMon.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: llssrv.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: mr2kserv.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ntfrs.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dsm_om_shrsvc32.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: Scheduler.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: SchedulerOBM.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: QBDBMgrN.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ReporterSvc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sbscrexe.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: dsm_om_connsvc32.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: snmp.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: OWSTIMER.EXE
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlagent.EXE
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlbrowser.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlwriter.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: Rtvscan.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: WinVNC4.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: searchindexer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BlackBerryController.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BlackberryRouter.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: exmgmt.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: mad.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: mssearch.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: store.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: emsmta.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ITAdminServer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: imbservice.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: smlogsvc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BlackBerryAgent.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: inetinfo.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: svchost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: csrss.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: winlogon.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: rdpclip.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: explorer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ccApp.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: jusched.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ctfmon.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: apcsystray.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: explorer.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ccApp.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: VPTray.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: KaUsrTsk.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: jusched.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: ctfmon.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: apcsystray.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: jucheck.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: jucheck.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: TrayControl.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: KRlyCLis.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: mmc.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: searchprotocolhost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: searchfilterhost.exe
[30000] (03/13 09:50:25.393):{0x1DA0} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (03/13 09:50:25.393):{0x2294} [DIAG] EVENT=Register_thread, THREADID=0x2294, THREADNAME="TimerThread"
[30000] (03/13 09:50:25.424):{0x360} BlackBerry Manager Version 4.1.4.15 starting...
[30000] (03/13 09:50:25.659):{0x360} Mailstore Connector initialized.
[30000] (03/13 09:50:26.940):{0x360} [ENV] [DB] Connection String = Server=SERVER1\SQLEXPRESS;Database=BESMgmt;Trusted _Connection=Yes
[30000] (03/13 09:50:26.940):{0x360} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.3068; Provider Name = sqloledb.dll; Provider Friendly Name = Microsoft OLE DB Provider for SQL Server; OLE DB Version = 02.70; Provider Version = 08.10.3959
[35019] (03/13 09:50:26.971):{0x360} [ENV] [DB] Database Schema Version: 4.1.4 <4.1.2.2007.04.11>
[30000] (03/13 09:50:28.752):{0x360} Access BBMgrAppResources using rim_db_admin_security
[30000] (03/13 09:50:30.737):{0x1F1C} [DIAG] EVENT=Register_thread, THREADID=0x1F1C, THREADNAME="Unnamed"
[30000] (03/13 09:50:32.284):{0x578} [DIAG] EVENT=Register_thread, THREADID=0x578, THREADNAME="Unnamed"
[30000] (03/13 09:50:32.284):{0x202C} [DIAG] EVENT=Register_thread, THREADID=0x202C, THREADNAME="Unnamed"
[30000] (03/13 09:50:32.299):{0x360} BlackBerry Manager has successfully started
[30000] (03/13 09:50:33.221):{0x500} [DIAG] EVENT=Register_thread, THREADID=0x500, THREADNAME="Unnamed"
[30000] (03/13 09:50:34.034):{0xEF0} [DIAG] EVENT=Register_thread, THREADID=0xEF0, THREADNAME="Unnamed"
[30000] (03/13 09:50:34.034):{0x185C} [DIAG] EVENT=Register_thread, THREADID=0x185C, THREADNAME="Unnamed"
[30000] (03/13 09:51:13.017):{0x1F1C} [DIAG] EVENT=Unregister_thread, THREADID=0x1F1C, THREADNAME="Unnamed"
[30000] (03/13 09:51:13.080):{0x360} BlackBerry Manager has shutdown
[30000] (03/13 09:57:23.092):{0x194} Current Date: 2009/03/13
[30000] (03/13 09:57:23.092):{0x194} [DIAG] EVENT=Thread_report, THREADID=0x194, THREADNAME="DebugLogger"
[30000] (03/13 09:57:23.092):{0x194} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBMgr\Server\SMBbbmgrw32.exe
[30000] (03/13 09:57:23.092):{0x194} [ENV] Current Process logged on as: RMHC\administrator, Start Time: Mar 13 2009 09:57:23, Uptime (seconds): 0
[30000] (03/13 09:57:23.092):{0x194} [ENV] Current Process id: 7924
[30000] (03/13 09:57:23.092):{0x194} [ENV] Computer Host Name: SERVER1, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (03/13 09:57:23.092):{0x194} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 2
[30000] (03/13 09:57:23.092):{0x194} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (03/13 09:57:23.092):{0x194} [ENV] Processor Name String: Genuine Intel(R) CPU 2160 @ 1.80GHz
[30000] (03/13 09:57:23.092):{0x194} [ENV] Number of Processors: 2
[30000] (03/13 09:57:23.092):{0x194} [ENV] 77 percent of memory in use.
[30000] (03/13 09:57:23.092):{0x194} [ENV] Total size of physical memory: 2096404 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Size of physical memory available: 477780 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Size of the committed memory limit: 6133720 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Size of available memory to commit: 4449196 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2035172 KB
[30000] (03/13 09:57:23.092):{0x194} [ENV] Total HD bytes: 248987418112, Total free bytes = 215057438720
[30000] (03/13 09:57:23.123):{0x194} [ENV] System up time: 20 days 18 hrs 36 mins 33 secs
[30000] (03/13 09:57:23.123):{0x194} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (03/13 09:57:23.123):{0x194} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (03/13 09:57:23.123):{0x194} [ENV] Local machine IP Address = 192.168.1.5
[30000] (03/13 09:57:23.123):{0x194} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (03/13 09:57:23.123):{0x194} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (03/13 09:57:23.123):{0x194} [ENV] MDAC version: 2.82.3959.0
[30000] (03/13 09:57:23.123):{0x194} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: System
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: smss.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: csrss.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: winlogon.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: services.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: lsass.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ccSetMgr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ccEvtMgr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: SPBBCSvc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: spoolsv.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: msdtc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: mainserv.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: AuaObm.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BBAttachServer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: AuaObmJW.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: DBConsistency.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BESAlert.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dsm_sa_eventmgr32.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dsm_sa_datamgr32.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: DefWatch.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dfssvc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dns.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: pds.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: AgentMon.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: llssrv.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: mr2kserv.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlservr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ntfrs.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dsm_om_shrsvc32.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: Scheduler.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: SchedulerOBM.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: QBDBMgrN.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ReporterSvc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sbscrexe.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: dsm_om_connsvc32.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: snmp.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: OWSTIMER.EXE
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlagent.EXE
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlbrowser.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlwriter.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: Rtvscan.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: WinVNC4.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: searchindexer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BlackBerryController.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BlackberryRouter.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: exmgmt.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: mad.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: mssearch.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: store.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: emsmta.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ITAdminServer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: imbservice.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: smlogsvc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BlackBerryAgent.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: inetinfo.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: svchost.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: csrss.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: winlogon.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: rdpclip.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: explorer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ccApp.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: jusched.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ctfmon.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: apcsystray.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: explorer.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ccApp.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: VPTray.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: KaUsrTsk.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: jusched.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: ctfmon.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: apcsystray.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: jucheck.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: jucheck.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: TrayControl.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: BBConvert.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: KRlyCLis.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: mmc.exe
[30000] (03/13 09:57:23.138):{0x194} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (03/13 09:57:23.138):{0x24A0} [DIAG] EVENT=Register_thread, THREADID=0x24A0, THREADNAME="TimerThread"
[30000] (03/13 09:57:23.201):{0x15A8} BlackBerry Manager Version 4.1.4.15 starting...
[30000] (03/13 09:57:23.232):{0x15A8} Mailstore Connector initialized.
[30000] (03/13 09:57:23.763):{0x15A8} [ENV] [DB] Connection String = Server=SERVER1\SQLEXPRESS;Database=BESMgmt;Trusted _Connection=Yes
[30000] (03/13 09:57:23.763):{0x15A8} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.3068; Provider Name = sqloledb.dll; Provider Friendly Name = Microsoft OLE DB Provider for SQL Server; OLE DB Version = 02.70; Provider Version = 08.10.3959
[35019] (03/13 09:57:23.763):{0x15A8} [ENV] [DB] Database Schema Version: 4.1.4 <4.1.2.2007.04.11>
[30000] (03/13 09:57:24.263):{0x15A8} Access BBMgrAppResources using rim_db_admin_security
[30000] (03/13 09:57:24.670):{0x1938} [DIAG] EVENT=Register_thread, THREADID=0x1938, THREADNAME="Unnamed"
[30000] (03/13 09:57:25.232):{0x210C} [DIAG] EVENT=Register_thread, THREADID=0x210C, THREADNAME="Unnamed"
[30000] (03/13 09:57:25.232):{0x1774} [DIAG] EVENT=Register_thread, THREADID=0x1774, THREADNAME="Unnamed"
[30000] (03/13 09:57:25.232):{0x15A8} BlackBerry Manager has successfully started
[30000] (03/13 09:57:25.560):{0x1F04} [DIAG] EVENT=Register_thread, THREADID=0x1F04, THREADNAME="Unnamed"
[30000] (03/13 09:57:25.763):{0x1DE8} [DIAG] EVENT=Register_thread, THREADID=0x1DE8, THREADNAME="Unnamed"
[30000] (03/13 09:57:25.763):{0x198} [DIAG] EVENT=Register_thread, THREADID=0x198, THREADNAME="Unnamed"
[30000] (03/13 10:01:06.323):{0x1CE0} [DIAG] EVENT=Register_thread, THREADID=0x1CE0, THREADNAME="Unnamed"
[30000] (03/13 10:01:06.323):{0x1CE0} [DIAG] EVENT=Unregister_thread, THREADID=0x1CE0, THREADNAME="Unnamed"
[30000] (03/13 10:01:06.323):{0x1CE4} [DIAG] EVENT=Register_thread, THREADID=0x1CE4, THREADNAME="Unnamed"
[30000] (03/13 10:21:46.338):{0x1938} [DIAG] EVENT=Unregister_thread, THREADID=0x1938, THREADNAME="Unnamed"
[30000] (03/13 10:21:46.354):{0x15A8} BlackBerry Manager has shutdown
[30000] (03/13 10:25:01.570):{0x1E7C} Current Date: 2009/03/13
[30000] (03/13 10:25:01.570):{0x1E7C} [DIAG] EVENT=Thread_report, THREADID=0x1E7C, THREADNAME="DebugLogger"
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBMgr\Server\SMBbbmgrw32.exe
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Current Process logged on as: RMHC\administrator, Start Time: Mar 13 2009 10:25:01, Uptime (seconds): 0
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Current Process id: 3816
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Computer Host Name: SERVER1, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 2
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Processor Name String: Genuine Intel(R) CPU 2160 @ 1.80GHz
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Number of Processors: 2
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] 77 percent of memory in use.
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Total size of physical memory: 2096404 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Size of physical memory available: 476564 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Size of the committed memory limit: 6133720 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Size of available memory to commit: 4310100 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2035172 KB
[30000] (03/13 10:25:01.570):{0x1E7C} [ENV] Total HD bytes: 248987418112, Total free bytes = 215060557824
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] System up time: 20 days 19 hrs 04 mins 12 secs
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] Local machine IP Address = 192.168.1.5
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] MDAC version: 2.82.3959.0
[30000] (03/13 10:25:01.601):{0x1E7C} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: System
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: smss.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: csrss.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: winlogon.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: services.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: lsass.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ccSetMgr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ccEvtMgr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: SPBBCSvc.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: spoolsv.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: msdtc.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: mainserv.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: AuaObm.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BBAttachServer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: AuaObmJW.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: DBConsistency.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BESAlert.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dsm_sa_eventmgr32.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dsm_sa_datamgr32.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: DefWatch.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dfssvc.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dns.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: pds.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: AgentMon.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: llssrv.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: mr2kserv.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ntfrs.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dsm_om_shrsvc32.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: Scheduler.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: SchedulerOBM.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: QBDBMgrN.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ReporterSvc.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sbscrexe.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: dsm_om_connsvc32.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: snmp.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: OWSTIMER.EXE
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlagent.EXE
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlbrowser.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlwriter.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: Rtvscan.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: WinVNC4.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: searchindexer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BlackBerryController.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BlackberryRouter.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: exmgmt.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: mad.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: mssearch.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: store.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: emsmta.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ITAdminServer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: imbservice.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: smlogsvc.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: inetinfo.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: csrss.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: winlogon.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: rdpclip.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: explorer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ccApp.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: jusched.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ctfmon.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: apcsystray.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: explorer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ccApp.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: VPTray.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: KaUsrTsk.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: jusched.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: ctfmon.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: apcsystray.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: jucheck.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: jucheck.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: TrayControl.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: KRlyCLis.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: bmds.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BlackBerryAgent.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:25:01.617):{0x1E7C} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (03/13 10:25:01.617):{0x1B4} [DIAG] EVENT=Register_thread, THREADID=0x1B4, THREADNAME="TimerThread"
[30000] (03/13 10:25:01.664):{0x21F8} BlackBerry Manager Version 4.1.4.15 starting...
[30000] (03/13 10:25:01.726):{0x21F8} Mailstore Connector initialized.
[30000] (03/13 10:25:02.414):{0x21F8} [ENV] [DB] Connection String = Server=SERVER1\SQLEXPRESS;Database=BESMgmt;Trusted _Connection=Yes
[30000] (03/13 10:25:02.414):{0x21F8} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.3068; Provider Name = sqloledb.dll; Provider Friendly Name = Microsoft OLE DB Provider for SQL Server; OLE DB Version = 02.70; Provider Version = 08.10.3959
[35019] (03/13 10:25:02.414):{0x21F8} [ENV] [DB] Database Schema Version: 4.1.4 <4.1.2.2007.04.11>
[30000] (03/13 10:25:02.929):{0x21F8} Access BBMgrAppResources using rim_db_admin_security
[30000] (03/13 10:25:03.382):{0x2628} [DIAG] EVENT=Register_thread, THREADID=0x2628, THREADNAME="Unnamed"
[30000] (03/13 10:25:04.007):{0x218C} [DIAG] EVENT=Register_thread, THREADID=0x218C, THREADNAME="Unnamed"
[30000] (03/13 10:25:04.007):{0x1DA8} [DIAG] EVENT=Register_thread, THREADID=0x1DA8, THREADNAME="Unnamed"
[30000] (03/13 10:25:04.023):{0x21F8} BlackBerry Manager has successfully started
[30000] (03/13 10:25:04.273):{0x1BBC} [DIAG] EVENT=Register_thread, THREADID=0x1BBC, THREADNAME="Unnamed"
[30000] (03/13 10:25:04.523):{0x1050} [DIAG] EVENT=Register_thread, THREADID=0x1050, THREADNAME="Unnamed"
[30000] (03/13 10:25:04.523):{0x24B8} [DIAG] EVENT=Register_thread, THREADID=0x24B8, THREADNAME="Unnamed"
[30000] (03/13 10:42:06.061):{0x2628} [DIAG] EVENT=Unregister_thread, THREADID=0x2628, THREADNAME="Unnamed"
[30000] (03/13 10:42:06.077):{0x21F8} BlackBerry Manager has shutdown
[30000] (03/13 10:44:34.575):{0x215C} Current Date: 2009/03/13
[30000] (03/13 10:44:34.575):{0x215C} [DIAG] EVENT=Thread_report, THREADID=0x215C, THREADNAME="DebugLogger"
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BBMgr\Server\SMBbbmgrw32.exe
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Current Process logged on as: RMHC\administrator, Start Time: Mar 13 2009 10:44:34, Uptime (seconds): 0
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Current Process id: 3064
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Computer Host Name: SERVER1, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 2
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Processor Name String: Genuine Intel(R) CPU 2160 @ 1.80GHz
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Number of Processors: 2
[30000] (03/13 10:44:34.575):{0x215C} [ENV] 77 percent of memory in use.
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Total size of physical memory: 2096404 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Size of physical memory available: 469104 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Size of the committed memory limit: 6133720 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Size of available memory to commit: 4300340 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2035172 KB
[30000] (03/13 10:44:34.575):{0x215C} [ENV] Total HD bytes: 248987418112, Total free bytes = 215060905472
[30000] (03/13 10:44:34.606):{0x215C} [ENV] System up time: 20 days 19 hrs 23 mins 45 secs
[30000] (03/13 10:44:34.606):{0x215C} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (03/13 10:44:34.606):{0x215C} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (03/13 10:44:34.606):{0x215C} [ENV] Local machine IP Address = 192.168.1.5
[30000] (03/13 10:44:34.606):{0x215C} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (03/13 10:44:34.606):{0x215C} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (03/13 10:44:34.606):{0x215C} [ENV] MDAC version: 2.82.3959.0
[30000] (03/13 10:44:34.606):{0x215C} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: System
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: smss.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: csrss.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: winlogon.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: services.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: lsass.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ccSetMgr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ccEvtMgr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: SPBBCSvc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: spoolsv.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: msdtc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: mainserv.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: AuaObm.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BBAttachServer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: AuaObmJW.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: DBConsistency.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BESAlert.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dsm_sa_eventmgr32.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dsm_sa_datamgr32.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: DefWatch.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dfssvc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dns.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: pds.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: AgentMon.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: llssrv.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: mr2kserv.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlservr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ntfrs.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dsm_om_shrsvc32.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: Scheduler.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: SchedulerOBM.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: QBDBMgrN.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ReporterSvc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sbscrexe.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: dsm_om_connsvc32.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: snmp.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: OWSTIMER.EXE
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlagent.EXE
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlbrowser.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlwriter.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: Rtvscan.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: WinVNC4.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: searchindexer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BlackBerryController.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BlackberryRouter.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: exmgmt.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: mad.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: mssearch.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: store.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: wmiprvse.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: emsmta.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ITAdminServer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: imbservice.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: smlogsvc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: inetinfo.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: svchost.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: csrss.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: winlogon.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: rdpclip.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: explorer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ccApp.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: jusched.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ctfmon.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: apcsystray.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: explorer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ccApp.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: VPTray.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: KaUsrTsk.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: jusched.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: ctfmon.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: sqlmangr.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: WindowsSearch.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: apcsystray.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: jucheck.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: jucheck.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: TrayControl.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: bmds.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BlackBerryAgent.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: BBConvert.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: KRlyCLis.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: mmc.exe
[30000] (03/13 10:44:34.622):{0x215C} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (03/13 10:44:34.622):{0x25D4} [DIAG] EVENT=Register_thread, THREADID=0x25D4, THREADNAME="TimerThread"
[30000] (03/13 10:44:34.668):{0x202C} BlackBerry Manager Version 4.1.4.15 starting...
[30000] (03/13 10:44:34.715):{0x202C} Mailstore Connector initialized.
[30000] (03/13 10:44:35.403):{0x202C} [ENV] [DB] Connection String = Server=SERVER1\SQLEXPRESS;Database=BESMgmt;Trusted _Connection=Yes
[30000] (03/13 10:44:35.403):{0x202C} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 09.00.3068; Provider Name = sqloledb.dll; Provider Friendly Name = Microsoft OLE DB Provider for SQL Server; OLE DB Version = 02.70; Provider Version = 08.10.3959
[35019] (03/13 10:44:35.403):{0x202C} [ENV] [DB] Database Schema Version: 4.1.4 <4.1.2.2007.04.11>
[30000] (03/13 10:44:35.981):{0x202C} Access BBMgrAppResources using rim_db_admin_security
[30000] (03/13 10:44:36.450):{0x1A28} [DIAG] EVENT=Register_thread, THREADID=0x1A28, THREADNAME="Unnamed"
[30000] (03/13 10:44:37.434):{0x1248} [DIAG] EVENT=Register_thread, THREADID=0x1248, THREADNAME="Unnamed"
[30000] (03/13 10:44:37.434):{0x25B8} [DIAG] EVENT=Register_thread, THREADID=0x25B8, THREADNAME="Unnamed"
[30000] (03/13 10:44:37.450):{0x202C} BlackBerry Manager has successfully started
[30000] (03/13 10:44:37.715):{0x1520} [DIAG] EVENT=Register_thread, THREADID=0x1520, THREADNAME="Unnamed"
[30000] (03/13 10:44:37.981):{0x217C} [DIAG] EVENT=Register_thread, THREADID=0x217C, THREADNAME="Unnamed"
[30000] (03/13 10:44:37.981):{0x1C54} [DIAG] EVENT=Register_thread, THREADID=0x1C54, THREADNAME="Unnamed"

whitmer51 03-17-2009 08:28 AM
*bump* Please if someone could help me out, this problem is still happening and some ideas would be nice!!

stuwhite 03-17-2009 09:15 AM
Forgetting the errors for a minute (as I don't hae time to read your logs, sorry!), what have you tried for these users and what is different between these and working users?

knottyrope 03-17-2009 10:48 AM
RMHC\administrator,

Did you log in as administrator or BESAdmin?
Did you install it with BESAdmin account?

whitmer51 03-17-2009 01:15 PM
to answer stu, I just recently restarted the BES services and the blackberrys in question started sending again, there are 3 accessing this server. Now the problem I am really having is that warning keeps coming up in the event log SCS::PerformDBHealthCheck: GetStyleSheetFromDB failed, even though there is no apparent problems with the devices now I am trying to figure out how to get that to stop.

To answer knotty, RMHC/administrator is the admin account

knottyrope 03-17-2009 01:27 PM
does this look familiar?
http://www.blackberryforums.com/bes-...tml#post977995

or maybe this
http://www.blackberryforums.com.au/f...tion-pool.html

whitmer51 03-17-2009 02:27 PM
yeah I saw those when I first started having this problem, but neither of them solve the problem for me :-(

PS thank you for showing interest in it :-)


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