Mass Storage is Enabled and SD card cannot be seen.
 

The mass storage card is enabled on my 8830, but yet when I go to Media Manager to load media files on the card it tells me that the Mass Storage needs to be Enabled. When I take the card out of my 8830 and put it into the card reader directly it is recognized by my computer. When I connect my 8830 to my computer Explorer shows the device but shows it as being empty and asks Please insert a removeable disc.

I have reformated the Micro SD card in the card reader to make sure that everything is fine and the Micro SD has no problems.

What do I do next?

Thank you,

Have you tried formatting the SD card using the BlackBerry itself?

Thank you.. I formatted the card using the BlackBerry itselfper your suggestion and that took care of the problem.

I'm having the same problem. My BB sees it, but explorer nor media manager see it. I formatted it with the BB. Any more suggestions? I'm using an 8830, and it's a 4GB Sandisk.

Is your mass storage enabled on the phone?

E-

Yeah, it is. I read the faq, and it's actually pretty self explanatory...it's just that XP isn't seeing it as a removable drive. Nothing comes up at all when I plug in the BB.

Wow. I just tried to access mine and I can't see it either! I am sure that I did previously. For the OP....does it now show up as a Lettered Drive? Like F:
or G:?

I know that if you have a network drive mapped that some mass storage devices will want to use the next available drive assignment, E: or F: and will not work because something else is connect as the drive it wants to assign.

I will wait for help with you here!

E-

*most* of the time it's an issue with conflicting drive letters. Also, be sure you're not plugging into a hub. The BB's often times have trouble with hubs.

The drive letter conflict must be my problem at work. I brought it home and tried it and it worked just fine. Thanks.

Well, I finally got it. I disconnected all my mapped network drives, and it worked. Now I just have to figure out a work around so I don't have to do that, but I guess it will work for now. Thanks for all your help.

Re-map your network drives from the bottom of the alphabet (ie Z:, Y:, X: etc).

That way you minimize drive letter conflicts, since D: E: F: etc aren't being used until something is plugged in, like your BB.

Well, the 3 network drives that I have mapped are mapped by a login script. The first mapped drive is J:. The interesting thing is, on my home computer, it mappes my BB as I:, which isn't being used on my work computer, so I'm not sure why it wouldn't just use that. :?

Make sure your Workstation Service is running under:
Settings > Control Panel > Administrative Tools > Services

Will probably be the last service listed.