Warning messages
 

Does anyone have even the slightest idea of what this warning is? It doesn't appear to be affecting anything, but its showing up daily in my app log. Any thoughts would be great.


Event Type: Warning
Event Source: BlackBerry Router
Event Category: None
Event ID: 20000
Date: 10/7/2008
Time: 1:49:26 PM
User: N/A
Computer: ##########
Description:
[DEVICE_SRP:##############] Receive_UNKNOWN, VERSION=2, CMD=241




Thank you

anybody?
 

These warnings are being cause by 5 BOLD users. We are testing these new devices and seeing the warnings since we began the testing.

No one has the slightest idea?
An educated guess?

I'll take a stab - what version of BES are you running - is it older than the bold?

It is older then the bold and I'm certain I need to upgrade. I believe we are using 4.1.4.15.

Have you tried replacing device.xml with the latest version ?

Yes I have updated the device .xml

I have found nothing on this warning. Its hardly critical, its just monitoring picks it up and its becoming a pain.

I think you'll probably find it goes away after you upgrade.

Hi there, we've got the same issue.

We're running the exact same version of BES, and these warnings have started since a user activated with a new BOLD last week.

Did you try an upgrade - and if so, did it fix your problem?

Cheers

did you also replace vendor.xml ?

yes I did.....

just curious... how do i replace vendor.xml and device.xml on my BES?

BES 4.1.6 MR1

I haven't done the upgrade to SP6 but I'll let you know when I do.

I am seeing the same warnings on my BES server. it is version 4.1.6.9.

Any resolutions?

Wirelessly posted (Bold 9000 (AT&T))

Seems like the resolution is to update the device and vendor xml files. Now if someone could only tell us how to do that.

I actually did mine the other day. A Google search revealed this.

Stupid question here, but is update for the phone or BES server?

the xml file update that is...

For the BES to support the phone. :smile:

These files are placed on the BES.

Fixed the error for me too!

Oops... I Lied... They are still happening:

[DEVICE_SRP:XXXXXXXX:003efbe0] Receive_UNKNOWN, VERSION=2, CMD=241