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-   General 9800 Series Discussion - Torch (http://www.blackberryforums.com/forumdisplay.php?f=142)
-   -   App World Problem?!?! (http://www.blackberryforums.com/showthread.php?t=239750)

vinnyO2 11-11-2010 05:46 PM

App World Problem?!?!
 
Hey All,

Just upgraded to a 9800 from 9000.

LOVE IT.

I was able to download apps from app world but now i cant, when i click download and it asks me to enter my password i enter it then it just goes back to that screen were to put my password in again:S

ive changed my password
uninstaleld and installed app world
downaloded from super store and it works
hard reset

NOTHING IS WORKING HELP!

kjaslow 11-11-2010 05:59 PM

Re: App World Problem?!?!
 
Sounds like you might be new to this, and perhaps your account is new? If so, there is an account activation process that involves AppWorld sending an e-mail to the address you specified with an activation link. Until you click that link, your account is not active and you won't be able to login. Is this possible, or did you already click that activation link?

If you haven't received the e-mail, check your spam filters to see if the e-mail was blocked.

vinnyO2 11-11-2010 06:13 PM

Re: App World Problem?!?!
 
hmm welll,

i had a 9000 before no probs with app world.

i have downloaded from app world on my 9800 before and just yesterday it started doing this

im doing a hard reset right now, how would u suggest i do what u explained?

kjaslow 11-11-2010 08:08 PM

Re: App World Problem?!?!
 
Check to see that you are registered for App World by using the "forgot my password" link and see if you get an e-mail where you expect. If it says it can't find your id you'll know that this whole activation thing is at play. Otherwise, you should receive an e-mail and then my suggestion is incorrect for your situation...


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