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-   General 9500 Series Discussion - Storm (http://www.blackberryforums.com/forumdisplay.php?f=122)
-   -   New email notification, but can't read until after reboot (http://www.blackberryforums.com/showthread.php?t=205917)

MrNotorious 10-01-2009 06:05 PM

New email notification, but can't read until after reboot
 
So I get a new email, and the notification shows up in the status bar on the top of the screen. Then I go into my inbox and there aren't any new emails.

If I reboot or reload my phone, then I can see them perfectly fine.

I haven't quite figured out if there is a pattern to this yet, seeing as sometimes they show and sometimes they don't.


I have a 9500 on ATT. I run 4.7.0.173 from Vodaphone.
I'm not sure that it matters, but I have the Appleberry Dark skin loaded too.

MrNotorious 10-01-2009 09:21 PM

Please help

schale01 10-02-2009 12:44 PM

Did you recently transfer information to your device from another Blackberry?

I had a similar problem with a customer that came in with a BB Tour. We upgraded him and transfered all his information from his old 8703e. I believe we fixed the issue by clearing the Message Database in the phone. Something didn't seem to transfer right and I believe the databases got corrupted.

Make sure you have everything backed up
--Try clearing the message database first (Desktop Manager > Backup & Restore > Advanced > Select Messages > Press Clear Button )
--If that doesn't work try wiping the device, do not restore data for 24 hours and see if problem persists.

MrNotorious 10-02-2009 08:58 PM

I'll try that. Thanks

MrNotorious 10-05-2009 11:17 AM

Yeah. Still having issues.

MrNotorious 10-07-2009 04:44 PM

So I guess that this is happening with my SMS messages too.

MrNotorious 11-02-2009 07:58 PM

when I reboot my phone, I get an error message saying:
Uncaught exception: java.lang.NullPointerException


please help

SteveO86 11-02-2009 09:25 PM

Wirelessly posted

Check your third party applications maybe one of them needs an upgrade to a storm version but I have this problem with text messages where I can't open it until I reboot which pretty horrible since this thing takes over 5 minutes to reboot

raschl 12-04-2009 03:16 PM

Anyone ever find a resolution to this issue?


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