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- General 9800 Series Discussion - Torch (http://www.blackberryforums.com/forumdisplay.php?f=142)

- - 9800 help (http://www.blackberryforums.com/showthread.php?t=254022)

brianwhitelaw

10-02-2011 02:28 PM

9800 help

i have just bought a blackberry 9800 for my son. its working fine but when i put my sons sim card in it it wont work right i get the network and the gprs and wifi the signal is good bbm wont work and i cant make a call do i have to set the sim card up to the phone pls help thanks
brian

Motorcycle Mama

10-02-2011 02:59 PM

Re: 9800 help

To what carrier is the device branded?
On what carrier are you trying to use it?
Do you have an active BlackBerry Data Plan?

brianwhitelaw

10-02-2011 03:25 PM

Re: 9800 help

Quote:

Originally Posted by Motorcycle Mama (Post 1747832)

To what carrier is the device branded?
On what carrier are you trying to use it?
Do you have an active BlackBerry Data Plan?

i dont no what eny of the above are how do i find out and do you need to set up a dataplan way payas you go thanks for the help

tsac	10-02-2011 07:15 PM

Re: 9800 help

Sounds like you do not have the right type of plan for the blackberry. Most things wont work without one. The SIM may only have a standard cell data plan. The carrier can tell you.

What do I need a Data Plan for? - BlackBerryFAQ

Motorcycle Mama

10-02-2011 07:30 PM

Re: 9800 help

Quote:

Originally Posted by brianwhitelaw (Post 1747838)

i dont no what eny of the above are how do i find out and do you need to set up a dataplan way payas you go thanks for the help

If the device is branded to a different carrier than the one on which you are trying to use it, then you need to make sure that the device is unlocked.

BlackBerry Messenger requires a BlackBerry Data service from the service provider.

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