Seidioonline.com. Are they ok?
 

I have just attempted to order two items from them. And each time the checkout threw a tantrum and did not complete saying 'go back' etc.

Now my credit card company have been charged three amounts of the order :cry: (n)

And seeing as I am in the Uk, cannot call them until much later in the day. So I have emailed them asking to sort the problem for me.

I see that they are on the forum here, just hoping they are a good company and will sort the problem out for me asap!

Guv

I just got some Sedio product from BBerry >> The One-Stop Shop for all your BlackBerry™ needs & it was a perferct.

Ok thanks for that David, I'm more concerned about the 'customer service' aspect in that I need the refunds sorting asap and the actual product sending asap too!

I have purchased a number of items directly from their site (seidio)... several orders over the last year or so. My experience with them is that when I had questions or a minor issue with an order, their responses were timely and helpful.

As an aside, I think that they are routinely on BBF and jump in when necessary.

I heartily recommend them.

Hope my .02 cents helps.

peace

Thanks v.much Kopter :)

Please send an email to with your order number and I'll have someone check this out for you.

Thanks

I've ordered three items from them. That went seamlessly. One item needs to be replaced. Customer support (email/phone) has been courteous and effective.

Peace - Don

I've ordered multiple items as well from Seidio...great experience every time. When the 8700c cradle came out, the USB connector didn't work (design flaw)...when they fixed it, they next-day'd a new one to me...no hesitation.

They would be the first place I would look to purchase accessories for my Berry, hands down.

It helps that they frequent the Forums and actively look to keep the members happy. When in doubt, e-mail the Davids...they will hook you up with a fix to your issue.

Another (y) for Seidio from me!

Fine for me, too.

And they ship fast to UK, though FedEx can seem expensive for small items.

Have had nothing but good experiences with them. Another (y)

Cool, just waiting for them to sort the problem out. Will be a good judge of their customer service! Will report back the dealings with them asap! :)