I received my shiny new black 8820 on Tuesday, and I was full of excitement and wonder. The great possibilities of a Blackberry + Wi-fi. Would it live up to my expectations? Would I have hand held, pocket sized portal to the internet?
not just no, but... HELL NO!
I have read possibly every article outlining problems and "fixes" for connecting my new phone to Wi-Fi... And what did I find??? This phone sux...
Allow me to explain:
I brought the phone home Tuesday evening expecting to hook right to my home network without a hitch. WRONG! At first I thought my router was configured wrong. NOPE. Then I thought possibly the blackberry was being blocked (well, kinda).
So... I tried changing EVERY SINGLE SETTING on my router (until I jacked it up beyond reason) only to find "connecting" to it is not a problem, but the BB's ability to work with the router is a SERIOUS problem.
Next I discovered wide reports of router "compatibility" issues. YES, THIS IS BEGINNING TO MAKE SENSE. I decide to go on a mission and find as many open access Wi-Fi points in the area as possible... Taking my laptop too. What did I find????
10 access points that I could FULLY use my laptop to surf the internet.
8 of 10 would allow the 8820 to "connect." (Connect DOES NOT EQUAL data transmission!)
I found half of those (4) would allow me to ping them and return data & 2, JUST TWO (80%) would allow me to fully connect/use the internet while having the wireless radio turned off. AND NONE OF THEM WOULD ALLOW ME ACCESS TO COMPANY E-MAIL.
so, what does this all mean... I my very small study, I discovered 20% success!!!!
This phone has SERIOUS compatibility problems!!!!!!!!!!
I find that this is COMPLETELY unacceptable. How badly was this phone rushed out the door? How long is it going to take for RIM to push out a patch and fix this. If you search the RIM support database, they admit compatibility issues! What the hell... Compatibility issues are 30-40% failure... I am finding 80% failure! PATHETIC!
For those of you reporting no problems... How many different branded routers are you accessing? Your office and home, OR....
Office, home, local coffee shop, nearby college, bookstore, etc...?
I just thought I would share my findings.