Viigo is bloody rubbish!!!

[flashthunder]

Sorry for the use of bloody there............but I downloaded it the other day and noticed there wasn't too many options or anything of interest on there.

I thought I'd keep in on my phone as the sports section, mainly the football (soccer) live scores and tables etc....

Anyway, my team (Chelsea) were playing today so thought I'd see how they were doing, went into 'Live Scores' and it stated that no games were being played today

Then I checked Final Results and it said Liverpool had won 5-0.......I just checked on BBC Sport and they actually won 4-0

Overall, not a great app at all, unistalling as we speak!!

Anyone else found any of the apps to be absolute rubbish?

[alb123]

Thats odd. I personally do not use Viigo for sports information. I usually go to ESPN instead. I've never had a problem with Viigo as far as the RSS feeds from various Blackberry / Mobile News sources. Sorry it isn't behaving well for you. Strange, because Viigo is regarded as one of the "must have apps" for BlackBerry devices...

Chris

[kirrinjones]

Wirelessly posted

Flashthunder, You are the first person that I have heard say that they don't like viigo. I find it to be an excellent application and I have over 30 feeds going and they are all getting me my information. I don't know about the sports feed, don't pull those down. And as for features and feeds, I personally think that it does have a lot of options.

[SteveO86]

May want to send them a bug report or something.. Usually Viigo is pretty reliable.

[Dawg]

man thats the best app I have on my bb and the first to get installed on new devices

[akosnitzky]

Wirelessly posted (Its All About the U!)

I found something that Dawg and I agree about.

[ahmadnassri]

disclaimer: I work for Viigo.

I'm not sure what you are talking about, Chelsea won 4-3 with Bolton Wanderers Today!

I'm looking at the score right now in Viigo!

maybe you saw a cached screen, did you allow the app time to refresh?

[dankarlinski]

Originally Posted by Dawg

man thats the best app I have on my bb and the first to get installed on new devices

ditto

[WirelessVC]

Sorry you had issues today.

We have just checked the EPL scores and all currently look OK.

Note, our scores are fed to us live from our data provider, and the error you saw may have been a temporary keying error on their side. We'll investigate this.

All the best

Mark Ruddock,
CEO
Viigo

[Sandman1967]

I only have one thing to say about Viigo,it is the most used app on my BB!

[flashthunder]

Originally Posted by WirelessVC

Sorry you had issues today.

We have just checked the EPL scores and all currently look OK.

Note, our scores are fed to us live from our data provider, and the error you saw may have been a temporary keying error on their side. We'll investigate this.

All the best

Mark Ruddock,
CEO
Viigo

Hi Mark, thanks for the response.

I'm not sure what you are talking about, Chelsea won 4-3 with Bolton Wanderers Today!

I'm looking at the score right now in Viigo!

maybe you saw a cached screen, did you allow the app time to refresh?

Yes, Chelsea did win 4-3......at the time that they were playing I looked in the 'LIVE SCORES' channel and it stated that there were 'NO GAMES BEING PLAYED TODAY'

Which was obviously funny as there were several matches being played.

Then about 6pm I wanted to check the final results as I didn't know the Liverpool score (they were playing Aston Villa) and in stated they won 5-0........then later on when I was on my laptop and on the BBC Sports site I saw they won 4-0.

To cut it short, the only real channel I wanted Viigo for didn't have any of the info I wanted and when it did, it was wrong.....and yes I did wait for the app to refresh.

[flashthunder]

Also may I add that when I tried to integrate my Google Reader account with it that also didn't work and an error occurred. I was defo entering the correct password and email address before anyone asks

[Dawg]

Originally Posted by Sandman1967

I only have one thing to say about Viigo,it is the most used app on my BB!

mine too. I am constantly checking for updates. Its an addiction in and of its self

[flashthunder]

Hi Dawg,

May I ask what you use it for? I'm not being harsh on it for any reason or just being difficult but the news feeder (google reader) wouldn't work with it, the sports functions as I've stated before didn't work correctly and in the Entertainment channel it wouldn't locate the nearest cinemas to me.

The weather channel worked fine and working in finance I rather use the Bloomberg app then the stocks and shares one on Viigo so all in all the only thing I could use it for it the Weather.


I understand it's not rubbish as I said as it is the most downloaded app, it's just that everything I would have used it for didn't work correctly :(

[flashthunder]

Also I would add that once the Audio and Podcast function is available then I will almost certainly be downloaded it again (if it works)

[kathrynhr]

I've got it installed, but I don't use it, because deleting news articles doesn't generally get rid of them. Half the time it pulls the same article over and over, even though I've already deleted it at least once. I don't want to keep reviewing the same pieces of news over and over.

Google Reader for me, until this issue gets fixed.

[Dawg]

Originally Posted by flashthunder

Hi Dawg,

May I ask what you use it for? I'm not being harsh on it for any reason or just being difficult but the news feeder (google reader) wouldn't work with it, the sports functions as I've stated before didn't work correctly and in the Entertainment channel it wouldn't locate the nearest cinemas to me.

The weather channel worked fine and working in finance I rather use the Bloomberg app then the stocks and shares one on Viigo so all in all the only thing I could use it for it the Weather.


I understand it's not rubbish as I said as it is the most downloaded app, it's just that everything I would have used it for didn't work correctly :(

Sure, I use it for about 30 maybe 40 different feeds, I use it for my football updates both college and Pro football. I get my daily weather on it. But the best thing I like about it is the dependability. It works every time. Install, sync up with server and bam I am back in business. I get local and national news also.

[Dawg]

Originally Posted by kathrynhr

I've got it installed, but I don't use it, because deleting news articles doesn't generally get rid of them. Half the time it pulls the same article over and over, even though I've already deleted it at least once. I don't want to keep reviewing the same pieces of news over and over.

Google Reader for me, until this issue gets fixed.

Interesting I havent had that issue yet. So you delete, then refresh and the same article comes up?

[kathrynhr]

Originally Posted by Dawg

Interesting I havent had that issue yet. So you delete, then refresh and the same article comes up?

Correct. I've had the same article come up 4 or 5 times. Some of them never show up again once I delete them, and some of them just will... not... die...

For example, one of my feeds is a blog in the Wall Street Journal. Yesterday, when I refreshed, I got every blog entry that I hadn't yet deleted from the last 2 weeks. So say there were 14 articles, and I kept 4... it pulled the other 10 that I had already deleted down again.

Also, in one of my tech feeds, there's an article about the new version of MS Office that was posted weeks ago that keeps showing up every time I refresh. Only that specific article. NO clue why, unless MS is paying them to refresh it. Bad idea if so b/c all it's doing is making me sick of it before I even get to use it.

[Dawg]

hmm very strange indeed

[kjjb0204]

One great feature I think many people overlook is that you can go to your viigo account online from a pc and add any web feed you want. You aren't restricted to the feeds listed on your bb app. Most if not all of my feeds are not from the viigo list in the app itself. I've removed all services on the bb except news& rss, weather, feedback and options. Now all my feeds are in one service.

[Dawg]

same here. I deleted all thge stuff I never use

[flashthunder]

Is there any idea of when the audio and podcast channel will be available?



Also, in regards to my main point regarding the football (soccer) channel updating..........yesterday during the Man City v Fulham match I checked on Viigo at after about 35 minutes of the game to see if the score was correct and it just stated the kick off time.

Perhaps reviewing the sources the scores come through from because they certainly aren't being updated or indeed 'Live' here in England.

[zero7404]

i tried it out on my phone too, just to see why it was rated so highly.

it's nothing special and i didn't like it much either. some features did not seem to work, like the flight status option, nothing appears in that channel and i can't do anything with it.

i also noticed that it's limited to the displayed content, for example, i put a bbf rrs on viigo, then i see the listing of recent posts, however clicking on one of them brings up only the first post. trying to get it to display more than that resulted in waiting around an age or so, yet nothing comes up.

it's not a bad app, but it's not very refined either. for me, the software i already have on the phone gives me access to everything i need....and when im not in a hurry, i use the browser

[DacyJ]

Just wish the podcast option would work so I could see what that is all about. Other then that I also use it about every hour to check weather, news, and other BB related articles.

[CoDudette]

strange. i haven't had any problems with viigo. maybe a couple of times due to server upgrades the feeds haven't updated.

[daphne]

Originally Posted by kathrynhr

Correct. I've had the same article come up 4 or 5 times. Some of them never show up again once I delete them, and some of them just will... not... die...

For example, one of my feeds is a blog in the Wall Street Journal. Yesterday, when I refreshed, I got every blog entry that I hadn't yet deleted from the last 2 weeks. So say there were 14 articles, and I kept 4... it pulled the other 10 that I had already deleted down again.

Also, in one of my tech feeds, there's an article about the new version of MS Office that was posted weeks ago that keeps showing up every time I refresh. Only that specific article. NO clue why, unless MS is paying them to refresh it. Bad idea if so b/c all it's doing is making me sick of it before I even get to use it.

I have seen it pull the same articles repeatedly also. I think that happens when there are no new articles on the feed and Viigo pulls down the 14 (or whatever number depending on your settings) most recent posts on the rss feed.

Try and notice if that is the case or not. I have some feeds on mine that aren't updated very often and those are the ones I get repeats on.

I like Viigo, but I honestly don't use it that much. I have some of my favorite news sites and blogs bookmarked in my BB browser and it's faster just to use those bookmarks. I use the keyboard shortcut for the browser, have the browser set to open to the bookmarks page, then I click the desired link. Two key presses and I have the content, no waiting for Viigo to refresh.

[kjjb0204]

Originally Posted by daphne

I have seen it pull the same articles repeatedly also. I think that happens when there are no new articles on the feed and Viigo pulls down the 14 (or whatever number depending on your settings) most recent posts on the rss feed.

Try and notice if that is the case or not. I have some feeds on mine that aren't updated very often and those are the ones I get repeats on.

I like Viigo, but I honestly don't use it that much. I have some of my favorite news sites and blogs bookmarked in my BB browser and it's faster just to use those bookmarks. I use the keyboard shortcut for the browser, have the browser set to open to the bookmarks page, then I click the desired link. Two key presses and I have the content, no waiting for Viigo to refresh.

In many cases, the same headlined article will appear multiple times if it's an ongoing news story that the website updates. As an example, on my NY times RSS page feed, there are two listings with the same headline. If I click on each of them, the short summaries are different. That means that the NY times changed the summary on their RSS feed, so the feed reader saw it as a different article and pulled it again. If you look at the story on the website, it actually says at the top (updated 1:07am), so they added something to the article, causing RSS readers to think it's new.

This can happen with many RSS feeds, especially news feeds that cover ongoing stories, breaking news, etc. Often times, a news site will update a story instead of creating a new article, and that triggers a new RSS feed.

[kjjb0204]

Originally Posted by zero7404

i also noticed that it's limited to the displayed content, for example, i put a bbf rrs on viigo, then i see the listing of recent posts, however clicking on one of them brings up only the first post. trying to get it to display more than that resulted in waiting around an age or so, yet nothing comes up.

It's not limited to displayed content. You can manage your feeds on myviigo.com and add or remove any RSS feed that's available online. The ones you see in each pre-set Viigo channel/service are just recommended favorites, not the full list of available feeds. I'm a huge fan of Viigo, can you tell?

[zero7404]

overall, i saw it bogging down my phone OS...when it updates it brings the OS down to snail's pace. i think this app is better suited to Bold users because the hardware is faster.

don't get me wrong, i'm not condemning it, i just found it a little limited for my uses and i feel that if i have software already on the phone that gives me things like flight status & weather, then adding more software that gives the same features isn't my thing. for whatever else it does that i don't have software for, i can use the browser.

just my take, that's all....

also, i use my storm unlocked and on tmob's network, so i'm limited to 2G speeds....

[scaevola]

I intensely dislike it too. Its so bloated. Takes up almost a gig on install and that cache. And how they have added those futuristic --> slide effects to navigate between things.

The google account inclusion is nice, but the memory it takes while running has caused me to uninstall it numerous times. I uninstall all the services except the rss. Reminds me of World Travel Mate and the like. It seems to me these apps try to be a all-in-1 solution rather than a 1 problem -> 1 solution. Maybe I'm fickle I prefer light way apps that solve a need. Like bb weather or berry411 rather than something that integrates weather new, sports, stock exchange etc. As in reality I use very few of those bonus and mainly use for singular purposes.

Still looking for a decent rss readers.

[strike2tamu]

Its def. my most used app, no problems here.

[DacyJ]

Wirelessly posted (Hey I'm cool…)

Still love the term "bloody rubbish"

[SteveO86]

Originally Posted by DacyJ

Wirelessly posted (Hey I'm cool…)

Still love the term "bloody rubbish"

Think about the mental image haha!

[rjw3000]

Used to be my favorite app by far and has now been removed from the BB for a couple months. The recent "feature" of retrieving already read articles over and over like a few people mentioned above was the last annoyance for me. I was already not thrilled with the continued added size and memory use of the program and all the add-ons. I really liked it as a simple feed reader and it reached it's peak of being good to me when it added the ability to pull in your Google Reader feeds. Then they did the usual mistake and instead of sticking to a simple app that just works, had to add everything for everyone.