Originally Posted by leo5111
i found a working converter, removed the blackberry software the same crap still so i re-did my windows install
Good you found one. Roxio is a terrible program on the older computers I have. I honestly think they shouldn't even include Roxio with their software and should just recommend third party software.
One easy to use converter is part of Real Player SP. It'll convert to several different types of portable devices including iphones, PSP's, and Blackberries. I like it because it is easier to use than other converters and has a better interface. It doesn't have as many options as most stand alone converters have, but I've never had an issue with the files I've used it for.