02-20-2012, 12:36 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 18
Thanked 525 Times in 509 Posts
| | Re: Tired of removing batteries to fix small errors
You seem to want to rant rather than understand, but for what it's worth:
The reason customer service asks if you've tried a battery pull, or asks you to do a battery pull, is because that is the first troubleshooting step, and it almost always corrects weird issues. It would be irresponsible to not try a battery pull first thing.
But if you are having to do a battery pull all the time, something's wrong. I tend to doubt the problem is the device and my suspicion is an app or apps (or theme).
Posted via BlackBerryForums.com Mobile