BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-26-2007, 01:49 PM   #1 (permalink)
New Member
 
Join Date: May 2006
Location: Bloomington, IN
Model: 8800
Carrier: Cingular
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Don't order from Seidio if you want quick shipping

Please Login to Remove!

I've ordered several products from Seidio over the years, starting off with items for my Treo and all of my Blackberry phones I've had up to my new 8800.

I'm not a huge fan of 'pouch' holsters and as such I don't like the pouch Rim includes in the box with my 8800. I placed my order with Seidio on Tuesday the 24th and I selected FedEx 2 day delivery. I was astonished when I saw the shipping was going to be $17, more than half of what I paid for the product but I wanted the holster before the weekend. Skip forward to today, I get an email telling my my order shipped - only thing it shipped today which means I won't even get the thing until Monday morning. It's one thing for a company to take a day or two after I place the order, but to take 3 days to ship the order is inexcusable - especially when I asked for FedEx 2 day shipping. The $17 for FedEx 2 day is a full $5 over what the fedex website says it costs to ship from Texas to Indiana. If you're going to gouge customers $5 on shipping (I guess that's the handling part) at least ship my order out in a timely manner.

I called Seidio to find out what gives and I was basically told tough cookies. I asked if it was possible to upgrade the shipping to next day but was told my order was processed and it was too late. I told them I didn't think I should have to pay for FedEx 2 day shipping since I essentially got FedEx 4 to 5 day shipping but was told that it simply takes them that long to process orders. I could of driven to Houston and got back home before they even put it in a box and shipped it out.

I love seidio's products, $30 is a little high for what essentially amounts to 20 cents worth of plastic but I realize that they have development costs and $30 seems to be about the going rate for these types of products so no big deal. One thing I've noticed since my first order was just how long it took to get what I had ordered, I guess I won't have that issue anymore since I will avoid shopping with them (at least seidioonline.com) if I can avoid it in the future.
Offline  
Old 04-26-2007, 03:22 PM   #2 (permalink)
BlackBerry Extraordinaire
 
secrecyguy's Avatar
 
Join Date: Jun 2006
Location: Southern California, USA
Model: 8100
Carrier: T-mobile
Posts: 1,238
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That could apply to any online stores. You have to read the fine print.

Some say they will ship it out in 24 hours and some will tell you it will take longer.

That's what I always check. I always check to see how long it will take them to ship it out.

I suggest contacting Seido. I know he have a membership here. He might refund shipping cost to you. PM him and see what he says.
__________________
What OS are you using on the smartphone? Please vote! http://www.howardforums.com/showthread.php?t=1437055

Last edited by secrecyguy : 04-26-2007 at 03:24 PM.
Offline  
Old 04-26-2007, 03:28 PM   #3 (permalink)
BlackBerry Extraordinaire
 
secrecyguy's Avatar
 
Join Date: Jun 2006
Location: Southern California, USA
Model: 8100
Carrier: T-mobile
Posts: 1,238
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

From their website...

Quote:
Seidioonline offers a variety of shipping methods with both the United States Postal Service (USPS) and with Federal Express (FedEx). Please be advised that our USPS Shipping methods do not include tracking or insurance. The following estimated transit time do not include the processing time of 1 to 2 business days. Seidioonline does not process orders on Saturdays, Sundays, or holidays.
__________________
What OS are you using on the smartphone? Please vote! http://www.howardforums.com/showthread.php?t=1437055
Offline  
Old 04-26-2007, 03:29 PM   #4 (permalink)
Retired BBF Moderator
 
paulbblc's Avatar
 
Join Date: Oct 2005
Location: Twin Cities, MN
Model: ip 3g
PIN: 8675309
Carrier: AT&T
Posts: 3,555
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

*Moved to Rants & Raves*
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.