Gsmphonesource.com is the worst to deal with - BlackBerryForums.com : Your Number One BlackBerry Community

nexteli836man · **Gsmphonesource.com is the worst to deal with -** 09-04-2007, 07:14 AM

although they maybe a sponsor they are the worst in customer service , refunds, and if your lucky you may get a email from them had a paypal dispute with them but closed it as i got this

On 9/1/07 5:50 PM, "Adam Roth" <info@gsmphonesource.com> wrote:

> Its being refunded since att has no code for this imei

Now that has been 3 days still no refund still no other communications

Now that i was nice and dropped the dispute i can't reopen it
i just want everyone to know how he operates .

I know there is some that had no problem's do you really want to go through
all of this when it don't go so good ?

This is the worst company i have ever used

Yes Adam had leg surgery but i did get a email how hard is it to make TWO clicks to refund .
And its not about money its the principal

penguin3107 · 09-04-2007, 07:23 AM

I think you'll find yourself in the minority on this one.
While no vendor is 100% perfect, I would say that your claims of them being the "worst in customer service" are a bit unfounded.

Sorry to hear that you've had a bad experience with Adam... but judging from my experience with him, my guess is you'll find that there is a good, valid reason for the delay and your problem will be resolved professionally and as soon as possible.

gsmphonesource.com has an excellent reputation here.

nexteli836man · 09-04-2007, 07:34 AM

This is my 2nd time using him and the 2nd time with problems
so i guess this is my rant. so in my book he is the worst i have used a different company 2 times and never had a problem and at least they do communicate unlike GSMphonesource I am not asking anyone to agree or disagree. what it is is what it is . MY Opinion

penguin3107 · 02:47 PM

And my opinion was given in rebuttal of yours.
This is the rants and raves forum. If you choose to openly bash one of the forum's sponsors, then you should also not be surprised when others voice opinions conflicting with your own.
Consider this my rave to your rant.

By posting here, you're openly asking for people to agree or disagree with you.

dc/dc · 09-04-2007, 12:29 PM

I've used him twice and it's always been perfect. You're a minority here.

parisot · 09-04-2007, 03:38 PM

I have used him twice and both time now I received the unlock code the next day. No complaints here.

ezrunner · 09-06-2007, 08:34 AM

Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I have used him a few times! I'd say result are 50% favorable 50% not so good! Though ultimately I got what I paid for or adam resolved it to my satisfaction.

Nexteli I empathize with ya

Perfect Storm · 09-06-2007, 06:07 PM

No problems here. Quick and Quality. The two key Qs

dc/dc · 09-06-2007, 06:18 PM

Quote:

Originally Posted by parisot

I have used him twice and both time now I received the unlock code the next day. No complaints here.

I got the code for my 8700c in 30 minutes, and the code for my 8800c in a few hours.

JSanders · 09-06-2007, 06:22 PM

I used him twice, never a problem (although never in 30 minutes!).

But this user can report his experience if he so chooses. Opinions on both sides are fine, just don't flame him for doing what this section of the forum is intended for.

LunkHead · 07:19 PM

I have never used Gsmphonesource but I can say without a doubt that nexteli836man is top notch, honest and lightning fast in every transaction I have done with him (several) and in the numerous others that I have seen feedback posted for him...

Sorry you had issue nexteli836man....

Kris