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Old 10-15-2007, 08:56 AM   #1 (permalink)
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Join Date: Sep 2007
Model: 9800
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Default Error Message w/ Desktop software

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When I try and install the software, it will go through its cycle of installing the software but once I try to load Desktop Manager I get the following error:

Error 1904.Module (file extension)\GWEmaiconnapi.dll failed to register.

HRESULT 2147024770. Contact your support personnel.

What could be causing this problem and how do I fix it?

The problem started when the user whom I was setting up a Blackberry for had a 7290 and I was setting him up with an 8700c. I noticed his software was the older version. I uninstalled that software and reinstalled the new. Then the problem started....
BlackBerry 9800 V6.0.0.141 with BES / BIS
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