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Old 06-10-2005, 10:57 AM   #1 (permalink)
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Join Date: Jun 2005
Model: 7750
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Unhappy Truncated e-mail - help please!

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I have a user whose e-mail is being truncated on his 7750. I have sent him numerous test messages from my desktop (long and short) and it removes the text from ALL of them leaving a message saying:

Truncated xxxbytes

Where XXX is the byte size of the message.

Can anyone help? I saw the same error on another message, but there was no solution posted.



This appears to be an issue with the BES (server). There was a memory leak on the server and a patch is being applied to remedy the situation.

Last edited by Grief : 06-10-2005 at 11:26 AM.

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