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Old 10-25-2007, 04:53 PM   #1 (permalink)
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Question user acct is in invalid mode

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Have you ever seen an error come back that says 'user account is in invalid mode'? It only happens when I try to send an email from my blackberry to an email account outside of my local server. I called our IT dept, they gave up and said call VZ, who gave up and said call BB and I cant find the error on the BB forum.

anyone have this problem?
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Old 10-27-2007, 12:15 PM   #2 (permalink)
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Quote:
Originally Posted by weekshouse View Post
Have you ever seen an error come back that says 'user account is in invalid mode'? It only happens when I try to send an email from my blackberry to an email account outside of my local server. I called our IT dept, they gave up and said call VZ, who gave up and said call BB and I cant find the error on the BB forum.

anyone have this problem?

Had the same problem on the same day October 25th. Verizon said that the "server timed out" and that the account had to be reset. they did this and all is well. Hope it works for you
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