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Old 06-17-2005, 05:45 PM   #1 (permalink)
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Angry Password reset

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can someone tell me how to reset the password on my Blackberry.
My bb ask me to change my pswd but I do not know how.
If I enter a new pswd, I receive error saying invalid login and if I try 10 times, everything is erase. Is this a normal process or what? This is realy bugging me, I lose all my info.
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Old 06-17-2005, 05:53 PM   #2 (permalink)
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It the default security built into all BB, only option is to enter incorrect the device will wipe and reset. Restore from you last sync, you do back don't you?
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Old 06-17-2005, 05:59 PM   #3 (permalink)
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When you say backup, do you mean to sync my BB. If yes, I do every day or so, if not then how to
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Old 06-19-2005, 11:11 PM   #4 (permalink)
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Desktop Manager > Backup/Restore
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Old 06-19-2005, 11:31 PM   #5 (permalink)
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Quote:
Originally Posted by blackfox
can someone tell me how to reset the password on my Blackberry.
My bb ask me to change my pswd but I do not know how.
If I enter a new pswd, I receive error saying invalid login and if I try 10 times, everything is erase. Is this a normal process or what? This is realy bugging me, I lose all my info.
To reset the password - first enter the Device using the current password.
From main screen:
Options => Security => (click in wheel)Change Password
enter the new password (following your IT policy for password standards)
then verify.

Wiping the handheld will allow you to select a new password but as you noted, will also erase your data.
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