Originally Posted by blackfox
can someone tell me how to reset the password on my Blackberry.
My bb ask me to change my pswd but I do not know how.
If I enter a new pswd, I receive error saying invalid login and if I try 10 times, everything is erase. Is this a normal process or what? This is realy bugging me, I lose all my info.
To reset the password - first enter the Device using the current password.
From main screen: Options
=> (click in wheel)Change Password
enter the new password (following your IT policy for password standards
Wiping the handheld will allow you to select a new password but as you noted, will also erase your data.