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Old 06-19-2005, 03:47 PM   #1 (permalink)
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I thought I'd move my question to this forum...

I have a 7290 and BB 4.0. I have never used the desktop application because my BB was provisioned OTA and works perfectly with my domain and MAILSTREET's BES server and Exchange. (like [email address])

Now, I have a customer who has an email address on their exchange server for me (me@CUSTOMERSdomain.com). I want have that email sent (copied/forwarded) from my customer's email address to my domain's email address. They can't put me on their BES server and their outlook client doesn't permit forwarding rules. Yet,

To do this, I thought redirector would odo the trick. I installed BB 4.0 desktop and redirector on the customer's computer only. I don't want to use IntelliSync and sync my BB with their Outlook/Exchange -- I just want to have the email redirected. But when I connect my Blackberry 7290 to the customer's computer so I can set the options in Redirector, Redirector pops up a dialog requesting to "generate a new key". I am afraid this will screw up my Blackberry's current communication with my BES server. Will this cause a problem with my current BES communication if I let it generate a key?

Is there a way to successfully setup redirector on customer's machines without adversely affecting the communication from Mailstreet's BES setup?

Thanks in advance,
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Old 06-19-2005, 04:00 PM   #2 (permalink)
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I had basically the same problem. I set up my Blackberry to retrieve my mail from my customer's Exchange server via OWA. It's similar to setting the Blackberry up to pull mail from a POP server using your carrier's web mail service.
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Old 06-22-2005, 10:20 PM   #3 (permalink)
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Thanks for your help.
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