Originally Posted by DeadRinga
This only happens if i have Datavault desktop software 4.3 and DM 4.3 installed... when DM brings up the datavault software to sync when i connect my bb via USB i get the error "Exception in Ascendo Datavault : (null)"
Anyone else experience this?
I had this happen when I first installed DataVault and forget exactly what I fixed it. So, we will start with sync. Open desktop manager and click on synchronize. Click the Configuration Tab and then Configure Add-Ins. Make sure DataVault is checked.
Next, add a new entry in DataVault. Just some dummy info. You can delete it later.
Now, do a sync and I believe all will be OK.
Delete the dummy info.
Give this a go. I'll have Marc from Ascendo take a look at this thread.