I installed the DM version 18.104.22.168 (yes I know not 4.0), I don't think it is the problem b/c the same BB worked for another user last week. Anyway....in the configure PIM field the Choose translators are grayed out. In other words I can not chose Lotus Notes 5.0/6.0 and click OK. OK is grayed out. I can choose Wireless calandering just not the address book or tasks. Also, the device is not recieving e-mail. After much troublehooting with the Vendor (Aliant Mobility) the told us to unistall the DM software and reinstall. Did this...did not fix :( ANY THOUGHTS at all???? I have seen this b4 and can't remember the fix.