BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-27-2005, 12:12 PM   #1 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7750
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Fatal Error while installing OS

Please Login to Remove!

Ok - inherited a 7750 at work. It was hard reset (with paperclip)... I installed the javaloader software - did the -usb wipe thing.... tried to install the OS, and everytime when I get the the voice module, it gives me a fatal error and then crashes. I don't know what to do and really want ot make this puppy work. Anyone have time to help a newbie out?
Thank you
Sarah
Offline  
Old 06-27-2005, 12:28 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Is it connected via a USB hub or directly into the PC or laptop. I've had loader issues before when using a hub... That's about all I can think of.
Offline  
Old 06-27-2005, 03:15 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2005
Model: 7290
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Could be a potential RMA
Offline  
Old 06-27-2005, 03:25 PM   #4 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try reinstalling the 7750 HH OS software on your PC possibly as well.
Offline  
Old 06-28-2005, 01:31 PM   #5 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7750
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It is in the cradle, plugged into the usb port on the front of the tower
Offline  
Old 06-28-2005, 01:32 PM   #6 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7750
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What's an RMA?
Offline  
Old 06-28-2005, 01:33 PM   #7 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7750
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did. I uninstalled the desktop software and the OS and reinstalled it - no go. Can anyone please help?
Offline  
Old 06-28-2005, 02:06 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2005
Model: 7290
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by hapy2bhis
What's an RMA?

defective device to be returned
Offline  
Old 06-28-2005, 04:02 PM   #9 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7750
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How do I do that?? I'd love to get this resolved.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.