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Old 12-19-2007, 12:36 PM   #1 (permalink)
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Default Applications supported by BlackBerry Desktop Manager 4.3 for synchronization

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The following applications are supported by BlackBerry® Desktop Manager 4.3 for synchronization:

* IBM® Lotus Notes® 6, 6.5, 7
* Microsoft® Outlook® 2002, 2003, 2007
* Microsoft® Outlook Express 6
* Microsoft® Windows Contacts
* Novell® GroupWise® 6.5, 7
* Yahoo!® Mail

The following applications are not supported by BlackBerry Desktop Manager 4.3 for synchronization:

* IBM Lotus Notes 5, 5.5
* IBM® Lotus Organizer® (all versions)
* Microsoft Outlook 2000
* Novell GroupWise 6.0
* Microsoft Outlook Express 5
* Microsoft® Windows Calendar™
* Sage ACT!® (all versions)
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Old 12-19-2007, 12:40 PM   #2 (permalink)
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thanks monkeyman, I am updating the FAQ, here:
I am unable to select MS Outlook 2000 for syncing - BlackBerryFAQ
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Old 12-23-2007, 08:58 PM   #3 (permalink)
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Quote:
Originally Posted by hdawg View Post
Link to KB Article

The following applications are supported by BlackBerry® Desktop Manager 4.3 for synchronization:

* Microsoft® Outlook® 2002, 2003, 2007
I have a Blackberry 8800 on a corporate BES server and installed 4.3 DTM. Once I did so, I could not synchronize *any* Outlook data, as the option to select Outlook did not exist in the application chooser. I could see ASCII Import/Export but nothing else.

I am running Office 2007 on my system and had no issues with DTM 4.2 SP2 which I guess I'll have to switch back to unless someone knows how to fix it.
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Old 12-23-2007, 11:43 PM   #4 (permalink)
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Have you applied Office 2007 SP1?
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Old 12-24-2007, 04:13 AM   #5 (permalink)
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Originally Posted by hdawg View Post
Have you applied Office 2007 SP1?
Well, now that you mention it, no...I just checked Windows Updates (I'm on Vista) and it appears that it was published on 11 DEC.

The DTM 4.3 doesn't say you need Outlook 2007 SP1 though...does it somewhere?

Anyway, I completed a clean uninstall according to the FAQ posted here, and after installing Office 2K7 SP1 I will attempt to reinstall DTM 4.3. If that doesn't work I guess I'll fall back to DTM 4.2 SP2.
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