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Old 06-28-2005, 08:43 AM   #1 (permalink)
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Angry BES/Exchange Mailbox move problems

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Hi,

Has anyone got any ideas on this? I have a user on our BES server who was
working fine until somebody moved his mailbox to another Exchange server.
Now he can't receive/send any mails etc?

It's as if the BES cannot pickup the changes to the users mailbox when it
scans the Global Address List.

Any ideas? or shall i jsut go home.
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Old 06-30-2005, 12:45 PM   #2 (permalink)
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You would most likely just need to remove the user from the BES and then re-add them to the BES And make sure that they have the correct MS Outlook Profiles selected.

Hope that helps if not contact RIM.
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Old 07-04-2005, 09:58 AM   #3 (permalink)
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Wirelessly posted (Verizon 7250: BlackBerry7250/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Actually, all you need to do is restart the server. It will pick up the changes on reboot. We have been moving mailboxes to a new server in our envirironment, and encountered the same issue. If that does not work, there is a utility you can run that will refresh the mailbox info. I forget the name of it now... I will look when I get back to my office...
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