BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-03-2008, 11:49 AM   #1 (permalink)
New Member
Join Date: Sep 2007
Location: Minnesota
Model: 8310
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Email reconciliation disables for particular Exchange server

Please Login to Remove!

All of the users associated with one of our many Exchange servers stopped getting email and lost the ability to "reconcile now". It appears as if the BlackBerry is no longer connected to the BES but the issue is obviously with one of our exchange servers as everyone else who are on different mail servers are not affected. I assume the thread between this exchange and the BES may have clogged up as hundreds of users returned from the holidays and began to check emails but I can't find a fix.

Does anyone know how I could kick start this without restarting any of the servers and affecting everyone? Also, are there some parameters that can be set to prevent an onslaught like this in the future, e.i. the 4th of July?

FYI- PIN messaging still works fine and the BlackBerry browser has full access to our intranet.

Last edited by febhawk0215 : 01-03-2008 at 11:53 AM. Reason: Added material
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.