07-01-2005, 12:25 AM
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| | OS 4.x
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I have a couple of blackberry's on OS 4.x (an upgraded 7780, and a new 7290 with 4.x already installed), and noticed some wierd behavior!
We have our own BES, and normally, when I go to file a message (either sent or received) I am presented with my Outlook folder structure, but now, on either of these two, if I file a received message, I only get my web folders, but if I attempt to file a sent message, I get my "normal" Outlook folder structure. Also, on received mail, it shows "Desktop" as my profile - which is normal, but the folder that my mail is received in is my "Sent" folder??!!!
All other functionality is there - if I delete messages on either my BBY or desktop, they will sync and dissappear, and if I file them on my desktop, they will also be moved to the appropriate folder, but I cannot file them from my main messages window on my Blackberry!!!
The really dumb thing is if i search through a folder, I am presented with my Outlook folder list - basically, I can access my Outlook folder list anywhere but filing received messages.
My carrier says it is a random bug - and claims to have seen it before, and the only "solution" is to downgrade to 3.x!! (btw, my carrier is Rogers)
I really don't want to downgrade, and although I can live with it (because I just file messages on my desktop, and it will be reflected on my bby shortly afterwards), it really isn't a solution!
We (carrier tech support and I) did remove the service book and redownload it, but that didnt' help!
Has anyone seen this - and resolved it???
Thanks in advance